I am Christine Tawk, Head of Administration and Quality Assurance with over 10 years of experience in the Food & Beverage industry across the UAE, Lebanon, and Egypt. I manage food safety systems (HACCP, PIC) across 15+ locations, lead the preparation of executive reports, KPI tracking, payroll processing for 500+ employees, and maintain product knowledge documentation. I also oversee recruitment, HR support, administrative workflow optimization, and operational training initiatives, while driving efficiency through the implementation of APIs and AI tools. I bring a strong foundation in hospitality operations to ensure high standards of service, compliance, and organizational performance. My strengths lie in audit leadership, documentation management, onboarding and staff development, and cross-functional alignment across cross-country operations.

Christine Tawk

I am Christine Tawk, Head of Administration and Quality Assurance with over 10 years of experience in the Food & Beverage industry across the UAE, Lebanon, and Egypt. I manage food safety systems (HACCP, PIC) across 15+ locations, lead the preparation of executive reports, KPI tracking, payroll processing for 500+ employees, and maintain product knowledge documentation. I also oversee recruitment, HR support, administrative workflow optimization, and operational training initiatives, while driving efficiency through the implementation of APIs and AI tools. I bring a strong foundation in hospitality operations to ensure high standards of service, compliance, and organizational performance. My strengths lie in audit leadership, documentation management, onboarding and staff development, and cross-functional alignment across cross-country operations.

Available to hire

I am Christine Tawk, Head of Administration and Quality Assurance with over 10 years of experience in the Food & Beverage industry across the UAE, Lebanon, and Egypt. I manage food safety systems (HACCP, PIC) across 15+ locations, lead the preparation of executive reports, KPI tracking, payroll processing for 500+ employees, and maintain product knowledge documentation. I also oversee recruitment, HR support, administrative workflow optimization, and operational training initiatives, while driving efficiency through the implementation of APIs and AI tools.

I bring a strong foundation in hospitality operations to ensure high standards of service, compliance, and organizational performance. My strengths lie in audit leadership, documentation management, onboarding and staff development, and cross-functional alignment across cross-country operations.

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Experience Level

Intermediate
Intermediate

Language

Arabic
Fluent
English
Fluent

Work Experience

Head of Admin and Quality Control at Crown Concepts Group
August 1, 2021 - Present
Manage food safety systems (HACCP, PIC) across 15+ locations in UAE, Lebanon, and Egypt, ensuring 100% compliance with regulatory standards. Lead the preparation of 50+ executive reports monthly, oversee KPI tracking, payroll processing for 500+ employees, and maintain product knowledge documentation. Conduct 100+ internal food safety audits annually and coordinate third-party certification audits to uphold international standards. Develop and deliver operational and food safety trainings sessions for 300+ staff, supporting onboarding and continuous development programs. Support 10+ restaurant pre-openings by managing administrative setup, compliance readiness, and operational training. Implement API tools and AI across administrative and operational systems, improving workflow efficiency by 30%. Oversee recruitment coordination, HR support activities, and administrative workflow streamlining for cross-country operations. Leverage 10+ years of hospitality operations management expertis
Marketing Executive & Social Media Manager at Ebeautytrade
June 1, 2019 - February 1, 2021
Remote role in Beirut, Lebanon. Managed 5+ social media accounts, boosting engagement rates by 45%. Created 300+ social media posts; launched and monitored Facebook Ads and Google Ads campaigns achieving a 30% increase in website traffic and a 20% conversion rate improvement. Wrote bi-weekly newsletters to 5,000+ subscribers, achieving average open rate 38%. Updated WordPress site for 100+ products with SEO optimization. Developed campaigns, influencer collaborations, and product launches contributing to 25% YoY revenue growth. Analyzed performance with Google Analytics; provided monthly KPIs and coordinated CRM activities and loyalty programs.
Recruitment Officer at BRS
January 1, 2018 - January 1, 2021
Posted over 200 job openings across various platforms, improving candidate reach by 40%. Sourced and screened 1,000+ resumes, shortlisting qualified candidates based on job-specific criteria and client requirements. Conducted 300+ structured and behavioral interviews using digital tools and competency-based methods. Coordinated end-to-end recruitment cycles across multiple industries, reducing time-to-hire by 25%. Built and maintained a candidate database of 5,000+ profiles. Collaborated with department heads and HR teams to define hiring needs and enhance workforce planning strategies.

Education

Bachelor of Arts in Human Resources Management at Lebanese Canadian University, Lebanon
January 11, 2030 - January 1, 2023

Qualifications

Basic Food Hygiene
January 11, 2030 - April 23, 2026
PIC Advanced Training
January 11, 2030 - April 23, 2026
HACCP
January 11, 2030 - April 23, 2026
HR Business Partner Certification
January 11, 2030 - April 23, 2026

Industry Experience

Travel & Hospitality, Professional Services, Transportation & Logistics, Wholesale & Distribution, Other