client
I am Christine Tawk, Head of Administration and Quality Assurance with over 10 years of experience in the Food & Beverage industry across the UAE, Lebanon, and Egypt.
About
I am Christine Tawk, Head of Administration and Quality Assurance with over 10 years of experience in the Food & Beverage industry across the UAE, Lebanon, and Egypt. I manage food safety systems (HACCP, PIC) across 15+ locations, lead the preparation of executive reports, KPI tracking, payroll processing for 500+ employees, and maintain product knowledge documentation. I also oversee recruitment, HR support, administrative workflow optimization, and operational training initiatives, while driving efficiency through the implementation of APIs and AI tools.
I bring a strong foundation in hospitality operations to ensure high standards of service, compliance, and organizational performance. My strengths lie in audit leadership, documentation management, onboarding and staff development, and cross-functional alignment across cross-country operations.
- 8 years' experience
- Joined April 2026
Skills· 3
Languages
- ArabicFluent
- EnglishFluent
Industry experience
- Travel & Hospitality
- Professional Services
- Transportation & Logistics
- Wholesale & Distribution
- Other
Work experience
Manage food safety systems (HACCP, PIC) across 15+ locations in UAE, Lebanon, and Egypt, ensuring 100% compliance with regulatory standards. Lead the preparation of 50+ executive reports monthly, oversee KPI tracking, payroll processing for 500+ employees, and maintain product knowledge documentation. Conduct 100+ internal food safety audits annually and coordinate third-party certification audits to uphold international standards. Develop and deliver operational and food safety trainings sessions for 300+ staff, supporting onboarding and continuous development programs. Support 10+ restaurant pre-openings by managing administrative setup, compliance readiness, and operational training. Implement API tools and AI across administrative and operational systems, improving workflow efficiency by 30%. Oversee recruitment coordination, HR support activities, and administrative workflow streamlining for cross-country operations. Leverage 10+ years of hospitality operations management expertis
Remote role in Beirut, Lebanon. Managed 5+ social media accounts, boosting engagement rates by 45%. Created 300+ social media posts; launched and monitored Facebook Ads and Google Ads campaigns achieving a 30% increase in website traffic and a 20% conversion rate improvement. Wrote bi-weekly newsletters to 5,000+ subscribers, achieving average open rate 38%. Updated WordPress site for 100+ products with SEO optimization. Developed campaigns, influencer collaborations, and product launches contributing to 25% YoY revenue growth. Analyzed performance with Google Analytics; provided monthly KPIs and coordinated CRM activities and loyalty programs.
Posted over 200 job openings across various platforms, improving candidate reach by 40%. Sourced and screened 1,000+ resumes, shortlisting qualified candidates based on job-specific criteria and client requirements. Conducted 300+ structured and behavioral interviews using digital tools and competency-based methods. Coordinated end-to-end recruitment cycles across multiple industries, reducing time-to-hire by 25%. Built and maintained a candidate database of 5,000+ profiles. Collaborated with department heads and HR teams to define hiring needs and enhance workforce planning strategies.
Education
Certifications and awards
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