I have a background in cold calling and lead follow-up, honed through my experience in a structured call center environment at Atento. I am familiar with CRM systems, including GoHighLevel, and am comfortable working with clear processes and remote teams. My fluency in both English and Spanish enhances my ability to communicate effectively. I am passionate about delivering high-quality work, whether it's managing social media interactions or providing voice-over recordings. I thrive in dynamic environments that allow me to leverage my skills and contribute to team success, all while maintaining a flexible schedule.

María Barrientos

I have a background in cold calling and lead follow-up, honed through my experience in a structured call center environment at Atento. I am familiar with CRM systems, including GoHighLevel, and am comfortable working with clear processes and remote teams. My fluency in both English and Spanish enhances my ability to communicate effectively. I am passionate about delivering high-quality work, whether it's managing social media interactions or providing voice-over recordings. I thrive in dynamic environments that allow me to leverage my skills and contribute to team success, all while maintaining a flexible schedule.

Available to hire

I have a background in cold calling and lead follow-up, honed through my experience in a structured call center environment at Atento. I am familiar with CRM systems, including GoHighLevel, and am comfortable working with clear processes and remote teams. My fluency in both English and Spanish enhances my ability to communicate effectively.

I am passionate about delivering high-quality work, whether it’s managing social media interactions or providing voice-over recordings. I thrive in dynamic environments that allow me to leverage my skills and contribute to team success, all while maintaining a flexible schedule.

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Experience Level

Expert
Expert

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Customer Service Representative at Atento
January 1, 2023 - January 1, 2025
Followed structured scripts and communicated with clients, offering financial products such as insurance and credit cards. Managed inquiries, answered questions, and validated leads to support consistent follow-up.
Social Media Manager at Remote
January 1, 2025 - Present
Managed inbound messages, comments, and community interactions across Instagram and TikTok. Responded consistently and professionally to inquiries, supporting engagement and trust.
Recording Artist at MLG International
January 1, 2025 - Present
Delivered high-quality voice recordings following strict instructions, scripts, and delivery guidelines. Ensured accuracy and attention to detail under defined standards.

Education

Social Anthropology at Universidad Autonoma del Estado de Hidalgo
January 1, 2018 - January 1, 2021
Bachelor's Degree in Pedagogical Education at Escuela Normal Superior del Estado de Hidalgo (ENSUP)
January 1, 2021 - January 1, 2024

Qualifications

HubSpot Academy - Setting Up Your CRM
January 1, 2022 - April 23, 2026
HubSpot Academy - CEO For Beginners
January 1, 2022 - April 23, 2026

Industry Experience

Professional Services, Media & Entertainment