MB

María Barrientos

Available to hire

I have a background in cold calling and lead follow-up, honed through my experience in a structured call center environment at Atento.

About

I have a background in cold calling and lead follow-up, honed through my experience in a structured call center environment at Atento. I am familiar with CRM systems, including GoHighLevel, and am comfortable working with clear processes and remote teams. My fluency in both English and Spanish enhances my ability to communicate effectively.

I am passionate about delivering high-quality work, whether it’s managing social media interactions or providing voice-over recordings. I thrive in dynamic environments that allow me to leverage my skills and contribute to team success, all while maintaining a flexible schedule.

  • 3 years' experience
  • Joined April 2026

Skills· 2

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Professional Services
  • Media & Entertainment

Work experience

Recording Artist · MLG InternationalJan 2025 – Present · 1 yr 11 mos

Delivered high-quality voice recordings following strict instructions, scripts, and delivery guidelines. Ensured accuracy and attention to detail under defined standards.

Social Media Manager · RemoteJan 2025 – Present · 1 yr 11 mos

Managed inbound messages, comments, and community interactions across Instagram and TikTok. Responded consistently and professionally to inquiries, supporting engagement and trust.

Customer Service Representative · AtentoJan 2023 – Jan 2025 · 2 yrs 1 mo

Followed structured scripts and communicated with clients, offering financial products such as insurance and credit cards. Managed inquiries, answered questions, and validated leads to support consistent follow-up.

Education

Social Anthropology · Universidad Autonoma del Estado de Hidalgo2018 – 2021
Bachelor's Degree in Pedagogical Education · Escuela Normal Superior del Estado de Hidalgo (ENSUP)2021 – 2024

Certifications and awards

HubSpot Academy - Setting Up Your CRM2022 – 2026
HubSpot Academy - CEO For Beginners2022 – 2026

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