I am a results-driven Senior QA Engineer with 8+ years of experience specializing in SFCC, API Testing, Salesforce, and backend validation. I have a proven track record delivering high-quality e-commerce and enterprise applications, with strong expertise in Azure Cosmos DB, test automation, and Agile delivery. I am known for taking ownership, solving complex problems, and ensuring production stability. I thrive in cross-functional teams and Agile environments, collaborating with product, engineering, and design to raise quality, improve test coverage, and accelerate releases. I am passionate about accessibility and backend validation, and I stay proactive about preventing defects by building robust automation and rigorous validation across platforms.

PRATIBHA [LAST NAME]

I am a results-driven Senior QA Engineer with 8+ years of experience specializing in SFCC, API Testing, Salesforce, and backend validation. I have a proven track record delivering high-quality e-commerce and enterprise applications, with strong expertise in Azure Cosmos DB, test automation, and Agile delivery. I am known for taking ownership, solving complex problems, and ensuring production stability. I thrive in cross-functional teams and Agile environments, collaborating with product, engineering, and design to raise quality, improve test coverage, and accelerate releases. I am passionate about accessibility and backend validation, and I stay proactive about preventing defects by building robust automation and rigorous validation across platforms.

Available to hire

I am a results-driven Senior QA Engineer with 8+ years of experience specializing in SFCC, API Testing, Salesforce, and backend validation. I have a proven track record delivering high-quality e-commerce and enterprise applications, with strong expertise in Azure Cosmos DB, test automation, and Agile delivery. I am known for taking ownership, solving complex problems, and ensuring production stability.

I thrive in cross-functional teams and Agile environments, collaborating with product, engineering, and design to raise quality, improve test coverage, and accelerate releases. I am passionate about accessibility and backend validation, and I stay proactive about preventing defects by building robust automation and rigorous validation across platforms.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent
Kannada
Advanced
Telugu
Advanced
Hindi
Advanced

Work Experience

Associate QA L2 at Publicis Sapient
October 1, 2021 - Present
Led SFCC e-commerce testing across key modules (PLP, PDP, Cart, Checkout). Performed API testing & automation using Postman. Owned Salesforce data setup, enabling uninterrupted QA execution. Conducted backend validation using Azure Cosmos DB & SQL Server. Executed functional, regression, and end-to-end testing cycles. Ensured WCAG accessibility compliance across applications. Collaborated in Agile ceremonies and cross-functional teams. Managed defects and reporting using JIRA & Zephyr.
Senior Test Engineer at Experis IT Solutions Pvt Ltd
March 1, 2021 - October 1, 2021
Tested AEM-based applications across web and mobile platforms. Performed cross-browser and device testing. Contributed to Agile sprint delivery and QA cycles.
Senior Test Engineer at Certiview IT & Management Solutions Pvt Ltd
March 1, 2016 - March 1, 2021
Delivered end-to-end testing for e-commerce platforms (SFCC). Performed functional, regression, SEO, and accessibility testing. Built automation scripts using Selenium (Java). Ensured cross-browser and cross-device compatibility.

Education

M.Tech at VTU University, Belgaum
January 11, 2030 - April 27, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Retail, Software & Internet, Professional Services, Education