Hi, I’m Thomas Hood, a dynamic Business and Marketing student at Lincoln University with hands-on experience in customer service and marketing. I have a proven track record in fast-paced retail environments, expanding my skills in brand promotion and customer engagement. I’m passionate about digital marketing, content creation, and strategic communication, and I’m eager to join a forward-thinking team to drive results. My experience includes managing social media campaigns for Kernel Valley and boosting brand awareness for BRIC Living, along with an internship at Heathrow. I enjoy collaborating with diverse audiences and bringing a creative, data-informed perspective to campaigns.

Thomas Hood

Hi, I’m Thomas Hood, a dynamic Business and Marketing student at Lincoln University with hands-on experience in customer service and marketing. I have a proven track record in fast-paced retail environments, expanding my skills in brand promotion and customer engagement. I’m passionate about digital marketing, content creation, and strategic communication, and I’m eager to join a forward-thinking team to drive results. My experience includes managing social media campaigns for Kernel Valley and boosting brand awareness for BRIC Living, along with an internship at Heathrow. I enjoy collaborating with diverse audiences and bringing a creative, data-informed perspective to campaigns.

Available to hire

Hi, I’m Thomas Hood, a dynamic Business and Marketing student at Lincoln University with hands-on experience in customer service and marketing. I have a proven track record in fast-paced retail environments, expanding my skills in brand promotion and customer engagement. I’m passionate about digital marketing, content creation, and strategic communication, and I’m eager to join a forward-thinking team to drive results.

My experience includes managing social media campaigns for Kernel Valley and boosting brand awareness for BRIC Living, along with an internship at Heathrow. I enjoy collaborating with diverse audiences and bringing a creative, data-informed perspective to campaigns.

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Language

English
Fluent
German
Intermediate

Work Experience

Student ambassador and marketing specialist at BRIC Living
October 1, 2024 - Present
Selling rented properties to student tenants and managing and developing social media marketing campaigns to gain brand awareness. Set up social media, especially on TikTok, creating brand awareness videos, comedic skits, and edited videos. Adapted to a range of office environments and ensured cohesive advertising and brand image.
Bar staff at Hap flexi agency, multiple festivals, and gigs
June 1, 2025 - Present
Assisted in serving customers, pouring drinks, making cocktails, and adapting style to help all ages and abilities at festivals and gigs.
Stock Management at Argos, Lincoln
September 1, 2023 - June 1, 2024
Managed stockroom operations, including inventory control and restocking shelves, plus assisting customers with inquiries.
Customer Assistant at Argos, Reading
February 1, 2021 - September 1, 2023
Customer service on the shop floor, handling inquiries, returns, purchases, and tills; answered queries by phone and email.
Sales Assistant at NEXT, Reading
November 1, 2020 - February 1, 2021
Till operations and customer interaction on the shop floor with strong communication.
Marketing Intern at Heathrow
June 1, 2021 - August 1, 2021
Assisted in developing marketing strategies and campaigns; conducted market research and data analysis to support marketing initiatives.

Education

BSc Business and Marketing at Lincoln University
September 1, 2023 - April 28, 2026
A-Levels at Maiden Erlegh Sixth Form, Reading
September 1, 2021 - June 1, 2023

Qualifications

Customer Service Training
June 1, 2021 - April 28, 2026
Stockroom Management Training
July 1, 2021 - April 28, 2026
Health and safety training
February 1, 2021 - April 28, 2026
House safety of place and people
October 1, 2024 - April 28, 2026

Industry Experience

Retail, Education, Professional Services, Media & Entertainment, Software & Internet, Real Estate & Construction, Travel & Hospitality