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Shona Osborne

Available to hire

Commercially focused Head of Brand & Marketing with 13+ years’ experience leading brand transformation, social growth, influencer strategy, PR and integrated 360 marketing campaigns across major retail and eCommerce…

About

Commercially focused Head of Brand & Marketing with 13+ years’ experience leading brand transformation, social growth, influencer strategy, PR and integrated 360 marketing campaigns across major retail and eCommerce brands. Proven strength in brand positioning, audience engagement and hands-on leadership delivering measurable commercial growth.

Known for building high-performing teams, directing creative and studio operations, and using customer insight to drive performance. Operates confidently in fast-paced consumer environments with strong stakeholder management, agency coordination and KPI-led reporting—always with a growth mindset.

  • 13 years' experience
  • Joined April 2026

Industry experience

  • Media & Entertainment
  • Retail
  • Consumer Goods
  • Professional Services

Work experience· 10 roles

Head of Social (Consultancy) · Little Bird PRMay 2026 – Present · 7 mos

Lead the Social Media and Influencer offering for the agency, developing integrated social strategies across beauty, wellness and lifestyle clients. Own social strategy, content direction, influencer marketing, UGC, community management, reporting and new business support. Partner with clients and internal teams to deliver social-first campaigns that drive brand awareness, engagement and commercial growth. Responsible for establishing and leading the agency’s Social Media division.

Head of Brand Marketing · Online Home ShopMar 2025 – Apr 2026 · 1 yr 2 mos

Led the Brand Marketing and Studio teams with 6 direct reports to deliver 360 campaigns across all platforms; developed brand guidelines, tone of voice, and visual identity; oversaw digital and print PR; built 360 content output and managed agency partners; delivered a full 360 brand across web, email, social, and studio within four months.

Senior Social Media Manager · BOOHOOJun 2024 – Mar 2025 · 10 mos

Led all organic social activity for the Boohoo brand, managing a team of three and delivering integrated 360 social campaigns across multiple platforms. Worked cross-functionally with marketing, creative, influencer and eCommerce teams to drive engagement, brand awareness and social commerce performance.

Senior Social Media Manager · The White CompanyFeb 2022 – May 2024 · 2 yrs 4 mos
Senior Social Media Manager · DebenhamsApr 2019 – Jan 2022 · 2 yrs 10 mos
Acting PR Manager · DebenhamsJun 2016 – Apr 2019 · 2 yrs 11 mos
PR Assistant · RADLEY & COMar 2015 – Jun 2016 · 1 yr 4 mos
Press Assistant · IMPULSE PRJun 2013 – Mar 2015 · 1 yr 10 mos

Education

· University2010 – 2013
· University2010 – 2013
BA (Hons) Fashion Promotion · University degree2010 – 2013
BTEC Fashion & Clothing · BTEC (institution not specified)2030 – 2026

Certifications and awards

GCSEs2030 – 2026
BA (Hons) Fashion Promotion2030 – 2026
GCSEs2030 – 2026
BA (Hons) Fashion Promotion (2:1)2010 – 2013

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