MF

Miguel Figueiredo

Available to hire

Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios.

About

Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios. I’m passionate about turning player sentiment into product decisions and building engaging communities that scale.

I’ve built and led global moderator programs, translated player sentiment into product decisions, and driven engagement for communities with 250,000+ members and millions of registered players, while shaping product strategy, UX, and AI workflows to support growth and retention.

  • 5 years' experience
  • Joined April 2026

Languages

  • EnglishFluent
  • PortugueseFluent
  • Spanish; CastilianFluent
  • FrenchBeginner

Industry experience

  • Gaming
  • Media & Entertainment
  • Software & Internet
  • Professional Services
  • Other

More experts in Lisbon, Portugal

Work experience· 8 roles

Founder & CEO · KomniApr 2026 – Present · 8 mos

Founded and independently built Komni, an AI-powered SaaS platform that transforms community conversations into actionable insights for gaming studios. Led product strategy, UX, backend architecture, AI workflows, website, onboarding, and go-to-market planning.

Community Manager · Gunzilla GamesJan 2025 – Present · 1 yr 11 mos

Owns and executes the community strategy for 150K+ on Discord; built and scaled a moderator org (paid + volunteer); partners with product, marketing, live ops; drives engagement through campaigns, AMAs, and live support.

Community Lead · Stratosphere GamesFeb 2024 – Sep 2024 · 8 mos

Led global moderator and ambassador teams; produced sentiment reports informing dev, live operations, and marketing decisions; coordinated patch notes, live events, announcements, and crisis communications.

Community Manager & Web3 Advisor · Stratosphere GamesJan 2024 – Jan 2024 · 1 mo
Communications & E-Commerce · M-LY XJan 2022 – Jan 2024 · 2 yrs 1 mo
Community Manager · LUKSOJul 2021 – Feb 2024 · 2 yrs 8 mos
Community Lead · LUKSO BlockchainJan 2021 – Jan 2024 · 3 yrs 1 mo
Community Manager · FANZONE.iO (backed by Porsche Digital)Jan 2021 – Jan 2022 · 1 yr 1 mo

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