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Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios. I’m passionate about turning player sentiment into product decisions and building engaging communities that scale. I’ve built and led global moderator programs, translated player sentiment into product decisions, and driven engagement for communities with 250,000+ members and millions of registered players, while shaping product strategy, UX, and AI workflows to support growth and retention.…Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios. I’m passionate about turning player sentiment into product decisions and building engaging communities that scale. I’ve built and led global moderator programs, translated player sentiment into product decisions, and driven engagement for communities with 250,000+ members and millions of registered players, while shaping product strategy, UX, and AI workflows to support growth and retention.

Miguel Figueiredo

Community Manager, Growth Marketer, Content Strategist, +5

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Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios. I’m passionate about turning player sentiment into product decisions and building engaging communities that scale. I’ve built and led global moderator programs, translated player sentiment into product decisions, and driven engagement for communities with 250,000+ members and millions of registered players, while shaping product strategy, UX, and AI workflows to support growth and retention.…Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios. I’m passionate about turning player sentiment into product decisions and building engaging communities that scale. I’ve built and led global moderator programs, translated player sentiment into product decisions, and driven engagement for communities with 250,000+ members and millions of registered players, while shaping product strategy, UX, and AI workflows to support growth and retention.

Available to hire

Hi, I’m Miguel Figueiredo, Founder & CEO of Komni, an AI-powered SaaS platform that transforms gaming community conversations into actionable insights for studios. I’m passionate about turning player sentiment into product decisions and building engaging communities that scale.

I’ve built and led global moderator programs, translated player sentiment into product decisions, and driven engagement for communities with 250,000+ members and millions of registered players, while shaping product strategy, UX, and AI workflows to support growth and retention.

Skills

Web Design

Brand Identity

Experience Level

Web Design

Expert

Brand Identity

Expert

Language

English

Fluent

Portuguese

Fluent

Spanish; Castilian

Fluent

French

Beginner

Work Experience

Founder & CEO at Komni

April 1, 2026 - Present

Founded and independently built Komni, an AI-powered SaaS platform that transforms community conversations into actionable insights for gaming studios. Led product strategy, UX, backend architecture, AI workflows, website, onboarding, and go-to-market planning.

Community Manager at Gunzilla Games

January 1, 2025 - Present

Owns and executes the community strategy for 150K+ on Discord; built and scaled a moderator org (paid + volunteer); partners with product, marketing, live ops; drives engagement through campaigns, AMAs, and live support.

Community Lead at Stratosphere Games

February 1, 2024 - September 1, 2024

Led global moderator and ambassador teams; produced sentiment reports informing dev, live operations, and marketing decisions; coordinated patch notes, live events, announcements, and crisis communications.

Community Manager & Web3 Advisor at Stratosphere Games

January 1, 2024 - January 1, 2024

Grew social presence from 2.6K to 25K+ in under a week; built community structure and engagement loops; delivered insights that influenced retention and marketing.

Communications & E-Commerce at M-LY X

January 1, 2022 - January 1, 2024

Owned Shopify and customer experience; built a road map and go-to-market strategy; improved engagement and conversions via content.

Community Manager at LUKSO

July 1, 2021 - February 1, 2024

Led community strategy across Discord, Telegram, Reddit, and YouTube for a 65K+ member ecosystem; managed international community management team; built moderation processes and engagement initiatives.

Community Lead at LUKSO Blockchain

January 1, 2021 - January 1, 2024

Managed 65K+ community across platforms; led distributed community teams; ran hackathons, live streams, developer engagements; improved onboarding and internal systems.

Community Manager at FANZONE.iO (backed by Porsche Digital)

January 1, 2021 - January 1, 2022

Managed social and community channels; built moderator team and engagement systems.