I am a versatile professional with a unique blend of expertise in psychology, customer relations, and multimedia content creation. I have seven years in customer service, during which I developed a strong understanding of human behavior, visual storytelling, and relationship-building. My five years in childcare have heightened my ability to communicate with empathy and patience. I am passionate about leveraging these cross-functional skills to produce engaging digital content and build trusted professional connections.

Reuben Friday

I am a versatile professional with a unique blend of expertise in psychology, customer relations, and multimedia content creation. I have seven years in customer service, during which I developed a strong understanding of human behavior, visual storytelling, and relationship-building. My five years in childcare have heightened my ability to communicate with empathy and patience. I am passionate about leveraging these cross-functional skills to produce engaging digital content and build trusted professional connections.

Available to hire

I am a versatile professional with a unique blend of expertise in psychology, customer relations, and multimedia content creation. I have seven years in customer service, during which I developed a strong understanding of human behavior, visual storytelling, and relationship-building.

My five years in childcare have heightened my ability to communicate with empathy and patience. I am passionate about leveraging these cross-functional skills to produce engaging digital content and build trusted professional connections.

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Language

English
Fluent

Work Experience

Freelancer, Customer Desk Officer at Abuja, Nigeria
January 1, 2010 - Present
A versatile professional with a unique blend of psychology, customer relations, and multimedia content creation; 7 years in customer service; 5 years in childcare; focused on leveraging cross-functional skills to produce engaging content and build trusted professional connections.
Freelancer, Customer Desk Officer
January 1, 2010 - Present
Freelance front-line customer service and desk support in Abuja, focusing on client relations, problem solving, and service delivery.
Freelancer, Customer Desk Officer at Self-employed / Freelancer
January 1, 2010 - Present
Freelance customer desk officer providing front-line customer support, information dissemination, and issue resolution for clients based in Abuja, Nigeria.

Education

Bachelor's degree at University of Abuja
August 1, 2019 - December 1, 2023
Bachelor's degree in English Education at University of Abuja
August 1, 2019 - December 1, 2023
Bachelor's degree at University of Abuja - Nigeria
August 1, 2019 - December 1, 2023

Qualifications

SMEDAN Certification
March 1, 2026 - April 28, 2026
SMEDAN Certification
March 1, 2026 - May 14, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Healthcare