Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Kolawole Sowemimo. I’m based in Brampton, Canada, and I help small businesses grow their online presence and revenue by coordinating projects and bridging design with customer service. With 5+ years of experience in graphic design and project management tools, I merge creative work with practical problem-solving to deliver measurable results. I enjoy creating captivating websites and effective email campaigns, and I’m passionate about helping companies expand their reach online. Hi again—my background includes leading ecommerce initiatives on Shopify, Ecwid, and Square, coordinating remote teams, and delivering customer-focused support. I pay meticulous attention to detail to ensure deliverables align with invoices and client expectations, and I love collaborating with cross-functional teams to turn ideas into successful outcomes.…Hi, I’m Kolawole Sowemimo. I’m based in Brampton, Canada, and I help small businesses grow their online presence and revenue by coordinating projects and bridging design with customer service. With 5+ years of experience in graphic design and project management tools, I merge creative work with practical problem-solving to deliver measurable results. I enjoy creating captivating websites and effective email campaigns, and I’m passionate about helping companies expand their reach online. Hi again—my background includes leading ecommerce initiatives on Shopify, Ecwid, and Square, coordinating remote teams, and delivering customer-focused support. I pay meticulous attention to detail to ensure deliverables align with invoices and client expectations, and I love collaborating with cross-functional teams to turn ideas into successful outcomes.

Kolawole Sowemimo

Project Manager, Content Producer, Web Developer, +5





Hi, I’m Kolawole Sowemimo. I’m based in Brampton, Canada, and I help small businesses grow their online presence and revenue by coordinating projects and bridging design with customer service. With 5+ years of experience in graphic design and project management tools, I merge creative work with practical problem-solving to deliver measurable results. I enjoy creating captivating websites and effective email campaigns, and I’m passionate about helping companies expand their reach online. Hi again—my background includes leading ecommerce initiatives on Shopify, Ecwid, and Square, coordinating remote teams, and delivering customer-focused support. I pay meticulous attention to detail to ensure deliverables align with invoices and client expectations, and I love collaborating with cross-functional teams to turn ideas into successful outcomes.…Hi, I’m Kolawole Sowemimo. I’m based in Brampton, Canada, and I help small businesses grow their online presence and revenue by coordinating projects and bridging design with customer service. With 5+ years of experience in graphic design and project management tools, I merge creative work with practical problem-solving to deliver measurable results. I enjoy creating captivating websites and effective email campaigns, and I’m passionate about helping companies expand their reach online. Hi again—my background includes leading ecommerce initiatives on Shopify, Ecwid, and Square, coordinating remote teams, and delivering customer-focused support. I pay meticulous attention to detail to ensure deliverables align with invoices and client expectations, and I love collaborating with cross-functional teams to turn ideas into successful outcomes.

Available to hire

Hi, I’m Kolawole Sowemimo. I’m based in Brampton, Canada, and I help small businesses grow their online presence and revenue by coordinating projects and bridging design with customer service. With 5+ years of experience in graphic design and project management tools, I merge creative work with practical problem-solving to deliver measurable results. I enjoy creating captivating websites and effective email campaigns, and I’m passionate about helping companies expand their reach online.

Hi again—my background includes leading ecommerce initiatives on Shopify, Ecwid, and Square, coordinating remote teams, and delivering customer-focused support. I pay meticulous attention to detail to ensure deliverables align with invoices and client expectations, and I love collaborating with cross-functional teams to turn ideas into successful outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Pick-Up Specialist at The Brick

April 1, 2025 - Present

Responsible for rapidly and accurately grabbing customer orders, coordinating pick-ups, and ensuring orders are ready for customer collection. Maintained organization of products for future pick-ups and ensured delivered items matched invoices.

E-Commerce Advisor at Mosaic North America (Remote)

May 1, 2024 - December 31, 2024

Supported small businesses in developing digital marketing strategies, cybersecurity, and e-commerce adoption. Managed accounts for up to 15 businesses, guided clients through establishing a digital marketplace, and educated clients on social media marketing strategies and SEO/ad tools to reach audiences. Completed reconciliation reports to ensure client needs were met.

E-Commerce Coordinator at Mosaic North America (Remote)

January 1, 2023 - March 31, 2025

Supported small businesses in website development, creating/modifying websites on Shopify, Ecwid, and Square. Managed accounts of up to 85 total small businesses; logged client meetings and created tasks/next steps for a 4–6 week project timeline. Trained clients to manage their e-commerce websites.

Customer Support Specialist at PointClickCare (Remote)

May 1, 2022 - October 31, 2023

Provided exceptional customer support for healthcare software, troubleshooting and resolving client issues. Managed inbound inquiries via phone, email, and chat; delivered timely solutions and technical guidance to end users. Collaborated with internal teams to escalate complex issues and contribute to process improvements for enhanced customer experience.

Customer Pick-Ups at The Brick

April 1, 2025 - Present

Grabs customer orders quickly and efficiently, organizes multiple products, and ensures the product received matches the invoice and what the customer ordered, with a focus on accuracy and customer satisfaction.

E-Commerce Advisor at Mosaic North America

May 1, 2024 - December 1, 2024

Supported small businesses in developing digital marketing strategies, cybersecurity, and e-commerce adoption. Managed accounts of multiple small businesses (up to 15 at a time). Guided clients through establishing a digital marketplace and educated them on social media marketing strategies and how to effectively use tools like SEO and ad campaigns to reach their audiences. Successfully completed reconciliation reports to ensure client needs were fully met and project wrap-up was agreed.

E-Commerce Coordinator at Mosaic North America

January 1, 2023 - March 1, 2025

Supported small businesses in website development. Created/Modified Websites on platforms such as Shopify, Ecwid, and Square. Managed accounts of 85 total small businesses. Logged client meetings with accurate details. Created tasks and next steps to be followed for the project to be completed within a 4–6 week timeframe. Trained businesses thoroughly to be able to manage their own e-commerce website.

Customer Support Specialist at PointClickCare

May 1, 2022 - October 1, 2023

Provided exceptional customer support by troubleshooting and resolving client issues related to PointClickCare's health care software, ensuring high customer satisfaction. Effectively managed inbound inquiries via phone, email, and chat, delivering timely solutions and technical guidance to end users. Collaborated with internal teams to escalate complex issues, track support tickets, and contribute to process improvements for enhanced customer experience.