Senior Manual QA - Mobile Testing at QBurst Technologies Canada Inc.

Directed teams of Associates, Programmer Analysts, and Trainees to maintain project compliance and on-time delivery. Led testing activities across mobile (iOS/Android) and web platforms, designing, documenting, and executing comprehensive test plans and test cases including functional, regression, usability, exploratory, and UI/UX testing. Collaborated with developers, product managers, business analysts, and automation teams to clarify requirements, drive test coverage, and synchronize release efforts. Tracked and logged defects using Jira, Bugzilla, QASE, ensuring reproducibility and proper resolution. Validated releases through regression testing, build verification, hotfix checks, and production release validations. Participated in Agile ceremonies, ensured cross-browser and cross-device testing, and documented test results and metrics. Conducted accessibility testing for AA compliance.

Senior Product Test Specialist (Senior Associate project) at Cognizant Technology Solutions

Directed teams to maintain project compliance and on-time delivery. Owned client communication, requirements intake, effort estimations, and delivery schedules. Managed test case maintenance, regression automation, and sanity/smoke test suites. Liaised with development teams via Azure DevOps. Spearheaded Agile practices, established quality control checkpoints to minimize defect leakage, and delivered PoCs with Selenium automation. Served as Scrum Master as needed and managed multi-vendor client communications, test documentation, and CI/CD pipeline optimization.

Senior Product Test Specialist (Senior Associate – Project) at Cognizant Technology Solutions India Ltd

Led end-to-end testing for Salesforce Sales Cloud, ensuring healthcare industry standards compliance. Managed test strategy, planning, and execution for functional, regression, integration, and UAT testing. Collaborated with cross-functional teams to refine test cases, defect tracking, and validation processes. Conducted Agile Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives. Provided technical leadership in test automation, process improvements, and best practices. Ensured regulatory compliance and data integrity in Salesforce customization and implementations. Delivered weekly status reports (GSR), defect analysis, and test execution metrics to stakeholders. Mentored and guided QA teams, ensuring continuous learning and performance optimization. Developed and maintained automated test scripts using Selenium, TestNG, and Java for enhanced test coverage. Verified CI/CD pipelines with Jenkins and ensured version control via GitHub.

Test Lead – Test Specialist Packages at IBM India Pvt. Ltd.

Led testing for Salesforce Vaccination Cloud, ServiceNow, and Java-based applications. Spearheaded testing for COT software, Resilience 360 (DHL's real-time analytics platform) leveraging Google Maps data. Delivered critical COVID-19 vaccination registration, questionnaire, and scheduling modules for HSE Ireland. Managed test strategy, automation, and defect tracking, ensuring seamless system performance. Led Agile Scrum ceremonies and collaborated with global teams for cross-functional testing. Oversaw mainframe testing initiatives for online testing for UAT.

Test Specialist – Custom Applications at IBM India Pvt. Ltd.

Designed and executed test plans for CRM platforms such as Salesforce, Siebel CRM, and SAP. Validated mobile applications for Weld service agents and service management systems. Ensured compliance with healthcare industry regulations through rigorous testing. Conducted performance and security testing on mainframe applications to ensure compliance with industry standards. Directed automation of regression test suites across multiple frameworks, including IBM Rational Manager.

Test Specialist at IBM India Pvt. Ltd.

Led end-to-end testing for telecom applications, ensuring high performance and reliability. Conducted functional, regression, and integration testing across various platforms, including mainframe systems. Developed and executed test plans for mainframe applications using COBOL, JCL, and DBF; automated test cases using Selenium, Java, and TestNG to improve efficiency. Collaborated with cross-functional teams to integrate mainframe testing processes within Agile methodologies, ensuring timely delivery of quality software.