Diljith Abraham

Directed teams of Associates, Programmer Analysts, and Trainees to maintain project compliance and on-time delivery. Led testing activities across mobile (iOS/Android) and web platforms, designing, documenting, and executing comprehensive test plans and test cases including functional, regression, usability, exploratory, and UI/UX testing. Collaborated with developers, product managers, business analysts, and automation teams to clarify requirements, drive test coverage, and synchronize release efforts. Tracked and logged defects using Jira, Bugzilla, QASE, ensuring reproducibility and proper resolution. Validated releases through regression testing, build verification, hotfix checks, and production release validations. Participated in Agile ceremonies, ensured cross-browser and cross-device testing, and documented test results and metrics. Conducted accessibility testing for AA compliance.

Directed teams to maintain project compliance and on-time delivery. Owned client communication, requirements intake, effort estimations, and delivery schedules. Managed test case maintenance, regression automation, and sanity/smoke test suites. Liaised with development teams via Azure DevOps. Spearheaded Agile practices, established quality control checkpoints to minimize defect leakage, and delivered PoCs with Selenium automation. Served as Scrum Master as needed and managed multi-vendor client communications, test documentation, and CI/CD pipeline optimization.

Led end-to-end testing for Salesforce Sales Cloud, ensuring healthcare industry standards compliance. Managed test strategy, planning, and execution for functional, regression, integration, and UAT testing. Collaborated with cross-functional teams to refine test cases, defect tracking, and validation processes. Conducted Agile Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives. Provided technical leadership in test automation, process improvements, and best practices. Ensured regulatory compliance and data integrity in Salesforce customization and implementations. Delivered weekly status reports (GSR), defect analysis, and test execution metrics to stakeholders. Mentored and guided QA teams, ensuring continuous learning and performance optimization. Developed and maintained automated test scripts using Selenium, TestNG, and Java for enhanced test coverage. Verified CI/CD pipelines with Jenkins and ensured version control via GitHub.