Available to hire
Creative and data-driven Social Media & Content Marketing Specialist with 6+ years of experience building brand presence through engaging storytelling, digital content, and community growth strategies.
Skilled in content writing, short-form video production, and social media analytics—currently seeking marketing/content internships to apply both creative and analytical strengths in a growth-focused environment.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Dutch
Fluent
Xhosa
Fluent
Spanish; Castilian
Intermediate
Work Experience
Community & Brand Marketing Manager at KNOWN SOURCE
November 1, 2024 - PresentDeveloped and executed content calendars and social media strategies, increasing engagement and audience reach across Instagram. Created high-performing short-form video and written content aligned with platform trends and brand voice. Wrote compelling marketing copy for product launches and campaigns, contributing to weekly revenue growth. Managed day-to-day community engagement, improving response time, customer satisfaction and brand loyalty. Collaborated with creative teams to ensure consistent messaging, tone and visual identity across campaigns. Supported ecommerce content updates on Shopify, enhancing product descriptions and improving user experience. Increased store foot traffic by 30% through localized content and cross-channel storytelling. Monitored content performance metrics and refined strategies based on engagement insights and audience behavior.
Retail Sales Associate at SHELFLIFE
April 1, 2024 - October 31, 2024Supported product launches with in-store storytelling and customer engagement strategies. Provided personalized recommendations to improve conversion rates and customer experience. Maintained visual merchandising aligned with brand campaigns and seasonal themes. Contributed to sales growth through upselling and product knowledge communication.
Retail Sales Associate at SHELF LIFE
April 1, 2024 - October 1, 2024Supported product launches with in-store storytelling and customer engagement strategies. Delivered personalized recommendations, improving conversion rates and customer experience. Maintained visual merchandising aligned with brand campaigns and seasonal content themes. Contributed to sales growth through upselling and product knowledge communication.
Sales & Customer Service Associate at WNS (British Gas)
March 1, 2021 - April 1, 2022Managed high-volume customer interactions while maintaining strong customer satisfaction scores. Documented and resolved issues using CRM systems, ensuring accurate case management. Communicated solutions clearly, strengthening customer trust and retention. Collaborated across teams to improve service delivery and resolution efficiency.
Founder & Creative Director at EYESOAR
August 1, 2020 - PresentBuilt and scaled a digital-first fashion brand, growing social media presence through organic content strategies. Developed and executed content strategies and storytelling frameworks to strengthen brand positioning. Produced multi-format content including videos, graphics and written copy, optimized for engagement and retention. Wrote campaign copy, product descriptions and brand narratives to enhance audience connection. Managed content calendars and posting schedules, ensuring consistency across platforms. Analyzed audience insights to improve content performance, reach and follower growth. Collaborated with influencers and creators to expand reach through UGC and partnership campaigns. Led end-to-end brand operations including content planning, execution and community engagement.
Education
BA at University College London (UCL)
September 1, 2024 - May 1, 2027BA European Languages – Dutch & Spanish Studies at University College London (UCL)
September 1, 2024 - May 1, 2027Qualifications
Industry Experience
Media & Entertainment, Retail, Software & Internet, Professional Services, Education, Consumer Goods
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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