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I am a strategic design practitioner with a Master of Design in Strategic Design and Design Innovation from the University of Sydney, combining rigorous human-centered design training with hands-on experience in community co-design, service blueprinting, and cross-sector stakeholder engagement. I translate user research insights into actionable service improvements across multicultural and complex environments, and I am passionate about embedding design-led thinking into operational and organizational contexts.…I am a strategic design practitioner with a Master of Design in Strategic Design and Design Innovation from the University of Sydney, combining rigorous human-centered design training with hands-on experience in community co-design, service blueprinting, and cross-sector stakeholder engagement. I translate user research insights into actionable service improvements across multicultural and complex environments, and I am passionate about embedding design-led thinking into operational and organizational contexts.

Jeffy Ann Shaji

Designer, UX Designer, Product Designer, +3

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I am a strategic design practitioner with a Master of Design in Strategic Design and Design Innovation from the University of Sydney, combining rigorous human-centered design training with hands-on experience in community co-design, service blueprinting, and cross-sector stakeholder engagement. I translate user research insights into actionable service improvements across multicultural and complex environments, and I am passionate about embedding design-led thinking into operational and organizational contexts.…I am a strategic design practitioner with a Master of Design in Strategic Design and Design Innovation from the University of Sydney, combining rigorous human-centered design training with hands-on experience in community co-design, service blueprinting, and cross-sector stakeholder engagement. I translate user research insights into actionable service improvements across multicultural and complex environments, and I am passionate about embedding design-led thinking into operational and organizational contexts.

Available to hire

I am a strategic design practitioner with a Master of Design in Strategic Design and Design Innovation from the University of Sydney, combining rigorous human-centered design training with hands-on experience in community co-design, service blueprinting, and cross-sector stakeholder engagement.
I translate user research insights into actionable service improvements across multicultural and complex environments, and I am passionate about embedding design-led thinking into operational and organizational contexts.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Malayalam

Fluent

Hindi

Intermediate

Work Experience

Design Intern at Creative Advocacy Partnership

May 1, 2025 - November 1, 2025

Co-facilitated community co-design workshops as part of the Meeras Project, helping structure sessions so participants from different backgrounds could contribute meaningfully to design outcomes. Supported design detailing, prototyping and documentation across stages of the project, learning how ideas translate from concept to installation. Applied social design principles to strengthen community engagement strategies, thinking through how the process itself shapes the outcome as much as the final artefact. Worked across a collaborative team of designers and community stakeholders, navigating different perspectives and priorities throughout the project.

Freelance Designer at Power to Change

February 1, 2024 - January 1, 2026

Designed posters, flyers, event invitations and student communication materials for a community-focused organisation supporting South Asian international students. Led creative sessions including painting workshops and social events, providing structured activities and a safe space for discussion. Organised events and gatherings with detailed planning and itinerary coordination, managing logistics independently across multiple sessions.

Art Facilitator at Illawarra Multicultural Services

April 1, 2024 - November 1, 2024

Facilitated painting workshops and competitions at TAFE NSW with students from diverse linguistic backgrounds, adapting communication to ensure everyone could participate. Structured sessions using design workshop techniques, including warm-up activities to build confidence before moving into more open-ended work. Provided interview content and social media contributions for IMS, translating community experience into shareable stories.

Intern Architect at Qatar Design Consortium

January 1, 2021 - May 1, 2021

Contributed to major commercial projects including stadium plans and Innovation Lab designs, developing 3D models and drawings to presentation standards. Coordinated project briefs, prepared presentations and BOQs, and supported cross-department design collaboration.

Exam Supervisor at Alpha Omega Senior College

July 1, 2025 - Present

Managed disability provisions rooms, served as scribe for students with diverse adjustment needs, reinforcing inclusive practice and attention to compliance requirements.