Dynamic and results-driven Social Media Manager and Digital Content Strategist with over 5 years of experience in digital marketing, brand promotion, and audience engagement. I specialize in creating high-quality content across multiple platforms, including text, video, and image content that drives engagement and strengthens brand visibility. Skilled in social media management tools such as Hootsuite, CapCut, Metricool, Canva, Google Analytics, and Castr, I help brands streamline workflows and maintain a strong online presence. With experience at Royal Media Services and EXP Marketing, I have successfully managed content calendars, promoted products and services, improved customer engagement, and supported sales growth through strategic marketing initiatives. I am passionate about creative digital storytelling, delivering results, and helping businesses achieve their goals through effective marketing strategies and strong client relationships.

Lillian Njeri

Dynamic and results-driven Social Media Manager and Digital Content Strategist with over 5 years of experience in digital marketing, brand promotion, and audience engagement. I specialize in creating high-quality content across multiple platforms, including text, video, and image content that drives engagement and strengthens brand visibility. Skilled in social media management tools such as Hootsuite, CapCut, Metricool, Canva, Google Analytics, and Castr, I help brands streamline workflows and maintain a strong online presence. With experience at Royal Media Services and EXP Marketing, I have successfully managed content calendars, promoted products and services, improved customer engagement, and supported sales growth through strategic marketing initiatives. I am passionate about creative digital storytelling, delivering results, and helping businesses achieve their goals through effective marketing strategies and strong client relationships.

Available to hire

Dynamic and results-driven Social Media Manager and Digital Content Strategist with over 5 years of experience in digital marketing, brand promotion, and audience engagement. I specialize in creating high-quality content across multiple platforms, including text, video, and image content that drives engagement and strengthens brand visibility. Skilled in social media management tools such as Hootsuite, CapCut, Metricool, Canva, Google Analytics, and Castr, I help brands streamline workflows and maintain a strong online presence.
With experience at Royal Media Services and EXP Marketing, I have successfully managed content calendars, promoted products and services, improved customer engagement, and supported sales growth through strategic marketing initiatives. I am passionate about creative digital storytelling, delivering results, and helping businesses achieve their goals through effective marketing strategies and strong client relationships.

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Language

English
Fluent
Swahili
Fluent

Work Experience

Sales and Marketing Officer
January 1, 2018 - December 31, 2018
Strategizing and executing comprehensive content calendars, producing high-quality text, video, and image assets to drive platform engagement. Optimizing brand presence by promoting core products and services across diverse social media channels. Streamlining publishing workflows with Hootsuite for advanced post-scheduling and consistent brand visuals.
Guest Relations Officer at Royal Media Services
April 1, 2019 - February 28, 2021
Facilitated front-of-house operations and premium experiences for high-profile guests; resolved complex visitor inquiries and complaints promptly and professionally, maintaining high satisfaction ratings.
Social Media Officer at Royal Media Services
March 1, 2021 - Present
Optimized brand presence across social channels, promoted core products, streamlined publishing workflows using Hootsuite for advanced post-scheduling and brand visuals, and enhanced digital asset security with watermarking.
Sales and Marketing Officer at XP Marketing Company
January 1, 2018 - December 1, 2018
Developed and executed marketing activities; delivered product demonstrations; created content calendars and marketing assets to support campaigns and drive engagement.
Sales and Marketing Officer at EXP Marketing Company
January 1, 2018 - December 31, 2018
Strategizing and executing comprehensive content calendars, producing high-quality text, video, and image assets to drive platform engagement; optimizing brand presence by promoting core products and services across diverse social media channels; streamlining publishing workflows using Hootsuite for advanced post-scheduling and consistency; watermarking multimedia content using Snagit and PowerDirector; delivering expert product demonstrations and personalized service to prospective clients; synthesizing product data into accessible resources to improve the knowledge base of the wider sales team.

Education

Bachelor of Commerce at University of Nairobi
September 1, 2014 - April 30, 2026
Bachelor of Commerce at University of Nairobi
January 11, 2030 - September 1, 2014

Qualifications

Bachelor of Commerce
January 11, 2030 - April 30, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet