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I'm Kawal Abdulkarim, a QA Automation Engineer blending enterprise software quality assurance with hands-on experience inside a major Canadian hospital network. I hold a Master of Science in Bioinformatics and have published research in genomics and proteomics, which informs my data-driven approach to testing. Currently at UKG, I design automation frameworks, manage CI/CD pipelines, and contribute to defect resolution as part of an integrated engineering team. I actively integrate Claude AI and GitHub Copilot into QA workflows to generate test cases, triage defects, and produce quality dashboards, significantly expanding test coverage and accelerating delivery. I bring a unique perspective for Healthcare IT, clinical systems QA, and AI-powered health tech platforms.…I'm Kawal Abdulkarim, a QA Automation Engineer blending enterprise software quality assurance with hands-on experience inside a major Canadian hospital network. I hold a Master of Science in Bioinformatics and have published research in genomics and proteomics, which informs my data-driven approach to testing. Currently at UKG, I design automation frameworks, manage CI/CD pipelines, and contribute to defect resolution as part of an integrated engineering team. I actively integrate Claude AI and GitHub Copilot into QA workflows to generate test cases, triage defects, and produce quality dashboards, significantly expanding test coverage and accelerating delivery. I bring a unique perspective for Healthcare IT, clinical systems QA, and AI-powered health tech platforms.

Kawal Abdulkarim

QA Engineer, AI Engineer, Data Scientist, +3

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I'm Kawal Abdulkarim, a QA Automation Engineer blending enterprise software quality assurance with hands-on experience inside a major Canadian hospital network. I hold a Master of Science in Bioinformatics and have published research in genomics and proteomics, which informs my data-driven approach to testing. Currently at UKG, I design automation frameworks, manage CI/CD pipelines, and contribute to defect resolution as part of an integrated engineering team. I actively integrate Claude AI and GitHub Copilot into QA workflows to generate test cases, triage defects, and produce quality dashboards, significantly expanding test coverage and accelerating delivery. I bring a unique perspective for Healthcare IT, clinical systems QA, and AI-powered health tech platforms.…I'm Kawal Abdulkarim, a QA Automation Engineer blending enterprise software quality assurance with hands-on experience inside a major Canadian hospital network. I hold a Master of Science in Bioinformatics and have published research in genomics and proteomics, which informs my data-driven approach to testing. Currently at UKG, I design automation frameworks, manage CI/CD pipelines, and contribute to defect resolution as part of an integrated engineering team. I actively integrate Claude AI and GitHub Copilot into QA workflows to generate test cases, triage defects, and produce quality dashboards, significantly expanding test coverage and accelerating delivery. I bring a unique perspective for Healthcare IT, clinical systems QA, and AI-powered health tech platforms.

Available to hire

I’m Kawal Abdulkarim, a QA Automation Engineer blending enterprise software quality assurance with hands-on experience inside a major Canadian hospital network. I hold a Master of Science in Bioinformatics and have published research in genomics and proteomics, which informs my data-driven approach to testing.

Currently at UKG, I design automation frameworks, manage CI/CD pipelines, and contribute to defect resolution as part of an integrated engineering team. I actively integrate Claude AI and GitHub Copilot into QA workflows to generate test cases, triage defects, and produce quality dashboards, significantly expanding test coverage and accelerating delivery. I bring a unique perspective for Healthcare IT, clinical systems QA, and AI-powered health tech platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Software Quality & Automation Engineer at UKG (Ultimate Kronos Group) - Unified Engineering

April 1, 2022 - Present

Design, develop, and maintain automated test frameworks for enterprise-scale workforce management software. Execute testing across automation, manual, regression, integration, performance, and exploratory testing within Agile/Scrum. Build and manage CI/CD quality pipelines using GitHub Actions. AI-augmented testing by integrating Claude AI and GitHub Copilot into GitHub and Jira workflows for intelligent test generation, defect triage, root cause analysis, and quality dashboards. Participate in defect resolution and code-level root cause analysis, bridging QA with development. Manage defect lifecycle in Jira from logging to regression validation and stakeholder reporting.

Operations Coordinator at London Health Sciences Centre (LHSC)

January 1, 2019 - January 1, 2022

Coordinated operational service delivery across clinical departments within a major Canadian teaching hospital. Served as primary liaison between administrative systems and frontline clinical teams, maintaining data records, operational reporting, and documentation. Gained hands-on experience with healthcare data management and clinical workflows, collaborating cross-functionally with clinicians and leadership.

QA Tester at Bank Of Montreal

January 1, 2018 - January 1, 2019

Performed functional, regression, and system integration testing for banking platforms in a regulated financial services environment. Created and maintained detailed test cases, plans, and defect reports aligned with banking compliance standards; collaborated with development and business analysis teams to validate releases.

Client Services Supervisor at FMI Logistics Calgary

January 1, 2014 - January 1, 2018

Supervised client services operations for 23 national and international clients, coordinating onboarding, pricing negotiations, and service delivery. Managed warehouse operations and end-to-end supply chain logistics, ensuring high client satisfaction and effective cross-functional collaboration.

Software Quality & Automation Engineer at UKG (Ultimate Kronos Group)

April 1, 2022 - Present

Design, develop, and maintain automated test frameworks for enterprise-scale workforce management software; execute comprehensive testing across automation, manual, regression, integration, performance, and exploratory testing within Agile/Scrum; build and manage CI/CD quality pipelines using GitHub Actions; AI-augmented testing with Claude AI and GitHub Copilot; actively participate in defect resolution and root-cause analysis; manage defect lifecycle in Jira; collaborate cross-functionally with product, developers, and DevOps teams to embed quality throughout the software development lifecycle.

Healthcare Operations Coordinator at London Health Sciences Centre (LHSC)

January 1, 2019 - December 31, 2022

Coordinated operational service delivery across clinical departments; acted as primary operational liaison between administrative systems and frontline clinical teams; maintained accurate data records and operational reporting within hospital information systems; gained hands-on understanding of healthcare workflows and regulated environments.

Client Services Supervisor at FMI Logistics

January 1, 2014 - December 31, 2018

Supervised client services operations managing a portfolio of 23 national and international clients; drove account management, stakeholder communication, and service delivery outcomes; oversaw warehouse operations and end-to-end supply chain logistics; led client onboarding, negotiated pricing agreements, and managed contract discussions; resolved complex client queries and escalations, maintaining high satisfaction levels across a diverse international client base.