I am a dedicated and outgoing professional with three years of experience in hospitality and marketing, focusing on customer engagement and brand storytelling. I am currently studying at the University of Prince Edward Island and seeking opportunities to apply my skills while continuing to develop professionally.

Malak Malak

I am a dedicated and outgoing professional with three years of experience in hospitality and marketing, focusing on customer engagement and brand storytelling. I am currently studying at the University of Prince Edward Island and seeking opportunities to apply my skills while continuing to develop professionally.

Available to hire

I am a dedicated and outgoing professional with three years of experience in hospitality and marketing, focusing on customer engagement and brand storytelling. I am currently studying at the University of Prince Edward Island and seeking opportunities to apply my skills while continuing to develop professionally.

See more

Language

English
Advanced
Arabic
Fluent
French
Intermediate

Work Experience

Social Media & Engagement Coordinator at Dexterra Group - UPEI and Wyatt
November 20, 2025 - April 20, 2026
Managed on-site visual merchandising and signage while ensuring smooth daily operations with staff. Led marketing efforts across multiple locations, including Tim Hortons, by creating and editing social media content (graphics, photos, videos, reels) and posting daily updates to drive engagement. Conducted site visits to capture marketing content and monitored performance using social media insights and student engagement metrics. Oversaw online store operations, including product listings and sales, while completing training on Canadian workplace laws.
Marketing Coordinator at Sun & Snow Chalets - Lebanon
September 20, 2023 - February 20, 2024
Managed multiple Instagram accounts for multiple divisions of the hotel. Planned and organized events and promotional activities, including pool party events. Designed logos, flyers, and marketing materials to support branding and marketing campaigns. Edited photos and videos for social media. Concierge/Receptionist duties included greeting guests, answering inquiries, and providing recommendations.
Concierge / Receptionist at Sun & Snow Chalets - Lebanon
August 1, 2021 - August 1, 2023
Provided front desk support by greeting guests, answering inquiries, and offering service and activity recommendations. Delivered food service while ensuring a positive and efficient guest experience. Maintained and organized administrative records, including daily Excel reports of guest information.

Education

Bachelor of Business Administration, Specialization in Marketing at University of Prince Edward Island
January 11, 2030 - May 1, 2026

Qualifications

Certificate of Participation as an Advisor (Beirut American University - MUN)
January 11, 2030 - May 1, 2026
Certificate of Participation as an Advisor (Lebanese American University - MUN)
January 11, 2030 - May 1, 2026
Certificate of Participation as a Delegate (Lebanese American University - MUN)
January 11, 2030 - May 1, 2026
Certificate of Participation as a Director (GIS MUN)
January 11, 2030 - May 1, 2026

Industry Experience

Media & Entertainment, Education, Travel & Hospitality, Professional Services, Retail