Brooke Smith

Available to hire

Hi, I’m Brooke Smith—a creative and communication-focused professional with experience across customer support, coordination, and media environments.

About

Hi, I’m Brooke Smith—a creative and communication-focused professional with experience across customer support, coordination, and media environments. I enjoy turning complex ideas into clear, engaging content and solving problems with creative, practical solutions.

My background blends content production, stakeholder engagement, and coaching, enabling me to build strong rapport, adapt to remote and fast-paced settings, and work independently within distributed teams.

  • 7 years' experience
  • Joined May 2026

Skills· 1

Languages

  • FrenchIntermediate

Industry experience

  • Media & Entertainment
  • Education
  • Professional Services
  • Government
  • Healthcare
  • Retail

Work experience· 8 roles

Assistant Field Team Supervisor · Department of Primary IndustriesMar 2025 – Mar 2026 · 1 yr 1 mo

Managed 8–12 field staff delivering treatment and surveillance activities in line with Biosecurity Act 2014; coordinated daily operations, provided on-site leadership and WHS oversight, and maintained team productivity and morale. Managed data and resource tracking using digital tools, ensuring accuracy and timely reporting. Communicated with stakeholders and the public to coordinate property access and resolve concerns, representing the program professionally.

Education Officer & Journalist · 2WEB & The Western HeraldSep 2023 – May 2024 · 9 mos

Delivered media training and workshops, increasing student participation through program coordination. Produced, presented, and edited live and pre-recorded radio content; developed and coordinated community programs, including multi-partner school holiday initiatives. Wrote and published articles to deadline, maintaining editorial standards and audience relevance.

Executive Producer · 2SER – YOURS, MINE & FEMME!Jul 2022 – Dec 2022 · 6 mos

Collaborated with show creators on an extended internship; produced and edited 4 podcast/radio episodes and supported content delivery across digital platforms. Developed original written social media content for Twitter and Instagram and Canva-created images.

Social Volunteer (French Speaking) · Hammond CareMar 2022 – Aug 2022 · 6 mos
Receptionist & Accounts Payable Officer · Brickworks Building ProductsNov 2021 – Nov 2023 · 2 yrs 1 mo
Singing Teacher · Shine Music SchoolOct 2021 – Feb 2023 · 1 yr 5 mos
Property Management Helpdesk Agent · EGroup Protective ServiceDec 2018 – Mar 2023 · 4 yrs 4 mos
Student Exchange Participant · World Exchange Program (Dax, France)Jan 2015 – Nov 2015 · 11 mos

Education· 6

Bachelor of Music and Sound Design · University of Technology Sydney2030 – 2022
Grade 7 - Classical Voice · AMEB2016
Certificate III in Laboratory Skills · TAFE Queensland Southbank2013
AQF3 Chemical Accreditation · ChemCERT2025

Certifications and awards· 5

Certificate III in Laboratory Skills2013
AQF3 Chemical Accreditation2025
Supervising Teams and Colleagues2025
First Aid and CPR Certification2025

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