Hi, I’m Reshma Chandrababu, a dynamic and meticulous QA professional with 11+ years of experience delivering high-quality web applications and SaaS platforms, including fast-paced startup environments. I’ve defined end-to-end QA processes, implemented test automation, and driven Agile practices. I’m CSM-certified, experienced in facilitating ceremonies, mentoring teams, and collaborating with product and engineering to ensure timely, reliable releases. I pride myself on a resourceful approach to solving complex testing challenges and delivering exceptional product quality. I lead the E-COMM track with 30+ team members, plan resource forecasting and delivery management, and drive testing activities across multiple e-commerce projects. I design and execute automated test scripts (Jest, TypeScript, Katalon Studio), work with BDD/TDD practices, and contribute to roadmap decisions through governance bodies. My day-to-day combines hands-on testing with strategic release planning, defect management, and stakeholder communication to ensure smooth, high-quality deployments.

Reshma C Babu

Hi, I’m Reshma Chandrababu, a dynamic and meticulous QA professional with 11+ years of experience delivering high-quality web applications and SaaS platforms, including fast-paced startup environments. I’ve defined end-to-end QA processes, implemented test automation, and driven Agile practices. I’m CSM-certified, experienced in facilitating ceremonies, mentoring teams, and collaborating with product and engineering to ensure timely, reliable releases. I pride myself on a resourceful approach to solving complex testing challenges and delivering exceptional product quality. I lead the E-COMM track with 30+ team members, plan resource forecasting and delivery management, and drive testing activities across multiple e-commerce projects. I design and execute automated test scripts (Jest, TypeScript, Katalon Studio), work with BDD/TDD practices, and contribute to roadmap decisions through governance bodies. My day-to-day combines hands-on testing with strategic release planning, defect management, and stakeholder communication to ensure smooth, high-quality deployments.

Available to hire

Hi, I’m Reshma Chandrababu, a dynamic and meticulous QA professional with 11+ years of experience delivering high-quality web applications and SaaS platforms, including fast-paced startup environments. I’ve defined end-to-end QA processes, implemented test automation, and driven Agile practices. I’m CSM-certified, experienced in facilitating ceremonies, mentoring teams, and collaborating with product and engineering to ensure timely, reliable releases. I pride myself on a resourceful approach to solving complex testing challenges and delivering exceptional product quality.

I lead the E-COMM track with 30+ team members, plan resource forecasting and delivery management, and drive testing activities across multiple e-commerce projects. I design and execute automated test scripts (Jest, TypeScript, Katalon Studio), work with BDD/TDD practices, and contribute to roadmap decisions through governance bodies. My day-to-day combines hands-on testing with strategic release planning, defect management, and stakeholder communication to ensure smooth, high-quality deployments.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

QA Engineer at Heatly
March 1, 2025 - March 1, 2026
As the sole QA engineer, established and owned the complete quality assurance process across a fast-moving SaaS product supporting heat pump survey, 3D digital twin modelling and system design workflows. Served as the primary QA contact across engineering, product, and stakeholders; performed functional, regression and exploratory testing. Developed and maintained automated API tests using Jest and TypeScript; contributed to the Product Steering Group; planned TestRail adoption with future AWS-based CI/CD integration. Led release planning and deployment coordination, implemented staggered release strategies to minimize risk, improved Jira defect tagging and release identification to streamline tracking, and produced deployment summaries, QA reports, and release notes. Actively participated in Agile ceremonies.
Technical Test Lead at Infosys Limited
January 1, 2022 - October 1, 2023
Led estimations, resource planning, and staffing for the Ulta eCommerce migration project from Oracle ATG to a microservices-based Commerce Tools platform. Directed QA activities including functional UI & API testing (REST & SOAP), content management via Amplience, accessibility, and regression analysis, plus UAT support. Developed detailed test plans and strategies, authored test scenarios and cases, and prepared summary reports. Coordinated resources across locations to align with timelines and quality requirements. Conducted end-to-end order fulfillment testing and managed regression and cutover testing for seamless operations; oversaw post-Go Live hyper-care and offshore release activities.
Senior Software Engineer / Software Engineer at QuEST Global
October 1, 2013 - December 1, 2021
Contributed to multiple GE Grid projects, including the FAIT integration framework to standardize automated tests across legacy platforms and integration with Katalon Studio. Worked on Real-Time Insight (electric utilities) for real-time network management with advanced visualization, and on DER Orchestration 2.0 focusing on API testing, smoke, regression, and sanity testing. Provided sustenance support for GE Grid DSAgile and performed device testing for MELCO HMI NTG 5.5 development (embedded HMI tool). Conducted penetration testing to identify security vulnerabilities and taught device testing across various platforms, contributing to robust, multi-environment validation.

Education

BTech (Computer Science) at Cochin University of Science & Technology
January 11, 2030 - January 1, 2013

Qualifications

ISTQB® Certified Tester Foundation Level (CTFL)
January 11, 2030 - May 1, 2026
Certified Scrum Master
January 11, 2030 - May 1, 2026
Tricentis Certified Automation Specialist Level 2
January 11, 2030 - May 1, 2026

Industry Experience

Software & Internet, Retail, Professional Services