Madaleine McPhail

Available to hire

I'm a creative Film Studies student on track to graduate this July with a first in BA in Film Studies. I'm actively seeking my first role in the industry and would be keen to secure a Runner role.

About

I’m a creative Film Studies student on track to graduate this July with a first in BA in Film Studies. I’m actively seeking my first role in the industry and would be keen to secure a Runner role.

I also have a Level 4 in Digital Marketing for Fashion. My proficiency in Adobe Creative Suite allows me to craft compelling visual content, including portfolios, websites and short films, effectively engaging diverse audiences. My short documentary film “Feeding Hope” was nominated for an award at the Indonesian Documentary Festival 2025. I am adept at managing my own workload, demonstrating strong self-management and prioritisation skills to meet tight deadlines without supervision. With extensive experience in front-of-house roles, I have excellent customer service skills and I’m competent in working in busy environments, where I need to work efficiently.

  • 4 years' experience
  • Joined May 2026

Industry experience

  • Media & Entertainment
  • Travel & Hospitality
  • Retail

Work experience· 5 roles

Front of House Team Member · Pizza PunksSep 2024 – Dec 2024 · 4 mos

Take orders, serve food and drinks, manage large tables for bottomless brunches, and upsell menu deals and exclusive offers.

Front of House Team Member · The Strawbury Duck Restaurant and BarMay 2024 – Present · 2 yrs 7 mos

Greeted and seated customers, managed bookings, assisted hotel guests with requests, and trained new front-of-house staff in service standards.

Front of House Team Member · The Lamppost CafeJan 2023 – Sep 2023 · 9 mos

Main responsibility for setting up and operating the ice cream kiosk as a lone worker, delivering high levels of customer service in a busy environment.

Front of House Waitress · Zumuku SushiJan 2022 – Feb 2023 · 1 yr 2 mos
Market Researcher · Imagen InsightsJan 2022 – Present · 4 yrs 11 mos

Education· 5

Film Studies BA Degree · Liverpool John Moores University2023 – 2026
Level 4 Distinction in Digital Marketing for Fashion · Fashion Retail Academy2022 – 2023
Fashion and Marketing · University of Arts, London2022
A Levels in Business, Law and Psychology · Holy Cross College2020 – 2022

Certifications and awards

Level 4 Digital Marketing for Fashion2022 – 2023
Fashion and Marketing2022
A Levels in Business, Law and Psychology2020 – 2022
GCSEs2015 – 2020

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