Online Course Writer/Provider / Tutor / Guide / Speaker at Reed Online & Self Employed

Online course development and delivery; training guide for translating complex topics into accessible language; project management of historic talks, courses and events; advertising/marketing via social media; ensured public liability compliance; built cross-sector professional relationships.

Marketing & Brand Promoter at Various (Hello Fresh / Housekeep / Ocado)

Marketing and promotion strategist for local/private campaigns; managed brand awareness across campaigns with emphasis on accessibility and language considerations.

User Adoption Manager at Burberry

Global SaaS change deployment for retail, WFH, and Creative Shares; managed 21 user adoption projects; collaborated with Business Architects, IT Project Managers and Risk Assessors on a $5M budget.

Project Manager - Paperless Initiative at Veolia

Coordinated nationwide paperless initiative across Veolia sites; managed project deliverables and stakeholder communications for a £5.5M initiative in office waste management.

First Response Key Worker at Deloitte / HSBC / NHS

Customized scripts to meet user specifications; improved customer experience (rapid call handling); supported campaigns for sole traders/small businesses.

Campaigns & Communications Professional at Various Contracts (Legal Services Commission / Cameron McKenna Legal / West Coast Route Modernisation / Southwark & Richmond Councils)

Led change projects focusing on communications design and department mergers; mitigated risk; maintained safety and budget compliance; managed schedules and stakeholder communications.

Bids & Tenders Writer, Contractor at CBS Outdoor / Paramount Pictures / Granada Ventures

Responded to department emails, led special projects, developed tender communications strategies to support budgets and business direction.

Bids & Tenders Writer, Contractor at CBS Outdoor / Paramount Pictures / Granada Ventures

Spearheaded tender processes and collaborative communications across multiple partners; supported financial forecasting and budgeting activities.

Stakeholder Communications Project Support at Rail Safety / Standards / LSC / Pengrowth

Fostered collaborative relationships with project leadership and clients; communicated KPIs and SMT actions; produced newsletters and intranet copy; managed stakeholder outreach.

Online Course Writer/Provider at Reed Online & Self Employed

Online course writer and training provider; tutor/guide/speaker; App & LLM developer. Developed effective training guides translating complex topics into clear language; managed historic talks, courses and events; built advertising/marketing strategies using social media; ensured public liability compliance; fostered professional relationships across diverse business areas.

Project Manager at Veolia

Coordinated the Paperless Initiative across Veolia national sites for a 5.5 million initiative in office waste management.

First Response Key Worker at Deloitte/HSBC/NHS

Customised scripts to meet user specifications improving customer experience (call every 4 seconds); first in team to anticipate release of Bounce Back Loans and campaigns for sole traders/small business.

Campaigns & Communications Professional at Various Contracts

Led key change projects focused on communications design and department mergers to achieve post-recession cohesion; mitigated risk, coordinated plans and updated specifications to ensure safety and budget compliance; monitored team progress and enforced deadlines across multiple programs (Legal Services Commission/Cameron McKenna Legal, West Coast Route Modernisation Programme, Southwark/Richmond Councils).