I am sociable and responsible, with strong time management and communication skills and a distinctive voice. I have experience in customer-facing roles across healthcare, technical support, and sales, where I excel at handling inquiries, resolving issues, and creating a positive experience for clients. I am seeking a remote customer service position to leverage my interpersonal strengths and problem-solving abilities, and I am open to remote opportunities.

Nini Japaridze

I am sociable and responsible, with strong time management and communication skills and a distinctive voice. I have experience in customer-facing roles across healthcare, technical support, and sales, where I excel at handling inquiries, resolving issues, and creating a positive experience for clients. I am seeking a remote customer service position to leverage my interpersonal strengths and problem-solving abilities, and I am open to remote opportunities.

Available to hire

I am sociable and responsible, with strong time management and communication skills and a distinctive voice. I have experience in customer-facing roles across healthcare, technical support, and sales, where I excel at handling inquiries, resolving issues, and creating a positive experience for clients.

I am seeking a remote customer service position to leverage my interpersonal strengths and problem-solving abilities, and I am open to remote opportunities.

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Language

Georgian
Fluent
English
Fluent
Russian
Intermediate

Work Experience

English Private Tutor at Independent Tutor
January 1, 2020 - Present
Taught English to students aged 6-16; prepared customized lesson plans and materials; assessed progress and provided feedback to students and parents.
Book Editor at Saunje Publishing
January 1, 2025 - Present
Edited a full-length manuscript, correcting punctuation, grammar, and stylistic issues; ensured clarity and consistency while preserving the author’s voice.
Consultant-Seller at Local Bar
January 1, 2024 - Present
Advised customers on product selection; maintained a friendly and professional atmosphere; handled transactions and ensured client satisfaction.
Receptionist / Registrator at Private Clinic
January 1, 2023 - December 31, 2024
Registered patients and managed daily appointments; handled confidential information; served as the first point of contact for clients.
HRM Assistant at Private Company
January 1, 2022 - December 31, 2023
Organized and supervised job applicant assessments; evaluated applicants’ strengths and weaknesses; planned staff trainings and team-building activities; assisted HR tasks and maintained employee records.
Customer Support / IT Helpdesk at CITYCOM Company
January 1, 2021 - December 31, 2022
Responded to incoming calls and assisted clients with technical issues; provided clear instructions; scheduled maintenance services; documented inquiries and followed up on concerns.

Education

Bachelor’s Degree in Psychology at Tbilisi State University
January 11, 2030 - May 2, 2026
Business Management at Business and Technology University
January 1, 2018 - January 1, 2019
Vocals at Zakaria Paliashvili Central Music School – "Decade of Talents"
January 11, 2030 - May 2, 2026
Piano at Public Art School (9 years)
January 11, 2030 - May 2, 2026
Public School Graduate (gold medal) at Public School
January 11, 2030 - May 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Professional Services, Retail, Other