Available to hire
I’m an ICT Support and Network Technician with hands-on experience in network maintenance, hardware and software troubleshooting, LAN/WAN support, and ICT systems administration. I enjoy diagnosing issues, implementing reliable ICT solutions, and helping users stay productive.
I am Cisco-certified and passionate about emerging technologies and digital systems. I thrive on learning new tools, configuring network devices, and keeping ICT infrastructure secure and efficient for teams and organizations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Swahili
Fluent
German
Intermediate
Work Experience
ICT Assistant at State Department of ICT And Digital Economy
January 1, 2025 - PresentCoordinating the installation and maintenance of ICT hardware and software according to AFRO ICT standards; Ensuring uninterrupted and effective ICT services to the office; Installation and supporting LAN/WAN and data communications systems per AFRO ICT Standards (Windows 10, Windows Server 2008/2012, TCP/IP, Ethernet, VPN, PIX, Firewall, Proxy server, Microsoft Exchange Server 2010, VSAT, VoIP, SNMP, DNS, and DHCP); Maintaining, troubleshooting and repairing ICT equipment; Performing daily server backups; Setting and maintaining disaster recovery procedures.
Network Technician at Skyfiber Company
January 1, 2024 - PresentConducted electrical safety checks on networking equipment; Offered support for clients with connection issues; Maintenance and replacement of networking devices; Followed up with clients to ensure technical issues are solved; Tested and evaluated new technologies; Implemented network security policies; Kept up-to-date with emerging network technologies; Updated network software and firmware to the latest versions; Created and managed user accounts and permissions on the network.
ICT Attachment at Kenya School of Government (Mombasa Campus)
January 1, 2022 - January 1, 2022Acted as contact support for users; Troubleshooting computers; Installed Wi-Fi in offices; Offered desktop support; Created and updated technical documentation related to IT systems and procedures.
Network Technician at Sky fiber Company
January 1, 2024 - PresentInstalled, configured, and maintained networking devices and internet connectivity solutions. Followed up with clients to ensure technical issues are solved. Diagnosed and resolved client connectivity and network performance issues. Conducted preventive maintenance and replacement of faulty networking equipment. Updated network firmware and software to improve the security and performance. Assisted in implementing network security policies and access controls. Maintained accurate records of technical support activities and system updates.
Education
Diploma in Information Communication Technology at Technical University of Mombasa
January 11, 2030 - January 1, 2023Kenya Certificate of Secondary Education (KCSE) at Tom Mboya Boys High School
January 11, 2030 - January 1, 2018Kenya Certificate of Primary Education (KCPE) at Apondo Kasaye Primary School
January 11, 2030 - January 1, 2012Diploma in Information Communication Technology at Technical University of Mombasa
January 11, 2030 - January 1, 2023Kenya Certificate of Secondary Education at Tom Mboya Boys High School
January 11, 2030 - January 1, 2018Kenya Certificate of Primary Education at Apondo Kasaye Primary School
January 11, 2030 - January 1, 2012Diploma in Information Communication Technology at Technical University of Mombasa
January 11, 2030 - January 1, 2023Qualifications
Network Technician Career Path - Cisco Networking Academy
January 11, 2030 - May 3, 2026Cisco Certified Network Associate (CCNA) - Cisco Networking Academy
January 11, 2030 - May 3, 2026Endpoint Security - Cisco Networking Academy
January 11, 2030 - May 3, 2026Network Devices and Basic Configuration - Cisco Networking Academy
January 11, 2030 - May 3, 2026Data Analysis - Cisco Networking Academy
January 11, 2030 - May 3, 2026Engaging Stakeholders for Success - Cisco Networking Academy
January 11, 2030 - May 3, 2026Ethical Hacker Course - Cisco Networking Academy
January 11, 2030 - May 3, 2026IT for Business Success - HP Life Foundation
January 11, 2030 - May 3, 2026Professional Networking for Career Growth - HP Life Foundation
January 11, 2030 - May 3, 2026Network Technician Career Path - Cisco Networking Academy
January 11, 2030 - June 15, 2026Cisco Certified Network Associate (CCNA) - Cisco Networking Academy
January 11, 2030 - June 15, 2026Endpoint Security - Cisco Networking Academy
January 11, 2030 - June 15, 2026Network Devices and Basic Configuration - Cisco Networking Academy
January 11, 2030 - June 15, 2026Data Analysis - Cisco Networking Academy
January 11, 2030 - June 15, 2026Engaging Stakeholders for Success - Cisco Networking Academy
January 11, 2030 - June 15, 2026Ethical Hacker Course - Cisco Networking Academy
January 11, 2030 - June 15, 2026IT for Business Success - HP Life Foundation
January 11, 2030 - June 15, 2026Professional Networking for Career Growth - HP Life Foundation
January 11, 2030 - June 15, 2026Presenting Data - HP Life Foundation
January 11, 2030 - June 15, 2026Network Technician Career Path - Cisco Networking Academy
January 11, 2030 - June 15, 2026Cisco Certified Network Associate (CCNA) - Cisco Networking Academy
January 11, 2030 - June 15, 2026Endpoint Security - Cisco Networking Academy
January 11, 2030 - June 15, 2026Network Devices and Basic Configuration - Cisco Networking Academy
January 11, 2030 - June 15, 2026Data Analysis - Cisco Networking Academy
January 11, 2030 - June 15, 2026Engaging Stakeholders for Success - Cisco Networking Academy
January 11, 2030 - June 15, 2026Ethical Hacker Course - Cisco Networking Academy
January 11, 2030 - June 15, 2026IT for Business Success - HP Life Foundation
January 11, 2030 - June 15, 2026Professional Networking for Career Growth - HP Life Foundation
January 11, 2030 - June 15, 2026Presenting Data - HP Life Foundation
January 11, 2030 - June 15, 2026Industry Experience
Government, Software & Internet, Professional Services, Education, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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