Available to hire
I am a motivated professional currently pursuing a Master’s Degree in Digital Communication and Marketing, with a strong background in customer service, multilingual communication, and international environments.
I am seeking opportunities in communication, marketing, or customer-focused roles where creativity and interpersonal skills can contribute to business success.
Language
Albanian
Fluent
Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
Turkish
Beginner
Work Experience
Ice Cream Shop Assistant at Gelateria Riva
September 1, 2021 - April 1, 2025Provided multilingual customer service in a high-volume tourist environment. Managed daily operations and handled cash transactions. Assisted international clients ensuring positive customer experience.
Waitress at Ristorante a Riva Bianca
February 1, 2022 - August 1, 2024Delivered efficient service in a fast-paced environment. Coordinated with kitchen staff and managed orders.
Waitress at Various Restaurants, Italy
January 1, 2020 - December 31, 2021Customer service, order taking, and team collaboration.
Education
Bachelor’s Degree – Linguistic and Cultural Mediation at University of Milan
January 11, 2030 - May 3, 2026Qualifications
Master’s Degree – Digital Communication and Marketing
January 11, 2030 - May 3, 2026Industry Experience
Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Education
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