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I'm a results-driven Digital Marketing and Data Entry Specialist with experience in SEO, PPC, and social media strategy, focused on driving growth and ensuring data accuracy. Backed by hands-on experience as a Customer Service Officer, I bring strong communication, problem-solving, and client-focused support to every task.…

Amanuel Masresha

Digital Marketer, PPC Manager, Social Media Manager, +2

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I'm a results-driven Digital Marketing and Data Entry Specialist with experience in SEO, PPC, and social media strategy, focused on driving growth and ensuring data accuracy. Backed by hands-on experience as a Customer Service Officer, I bring strong communication, problem-solving, and client-focused support to every task.…

Available to hire

I’m a results-driven Digital Marketing and Data Entry Specialist with experience in SEO, PPC, and social media strategy, focused on driving growth and ensuring data accuracy.

Backed by hands-on experience as a Customer Service Officer, I bring strong communication, problem-solving, and client-focused support to every task.

Skills

Google Ads

Microsoft Office

HubSpot

Experience Level

Google Ads

Expert

Microsoft Office

Expert

HubSpot

Intermediate

Language

Amharic

Fluent

English

Advanced

Work Experience

Customer Service Officer at HIB RET Bank S.C.

December 20, 2022 - Present

Delivered frontline customer service, including account management, advisory support, and transaction processing. Supported digital banking users by assisting with mobile and online banking platforms. Managed customer relationships to ensure efficient complaint resolution and adherence to compliance and security standards. Prepared daily and monthly reports; assisted with cross-selling financial products.