I am Ruth Atieno Ochieng, a versatile data associate and customer service facilitator with a passion for turning data into actionable insights and delivering excellent user experiences. I excel at clear communication, time management, and building rapport with clients in fast-paced environments. With education in health science and certificates in design and marketing, I bring a multidisciplinary eye to problem solving and teamwork. I enjoy mentoring, continuous learning, and collaborating to drive positive outcomes.

Ruth Atieno Ochieng

I am Ruth Atieno Ochieng, a versatile data associate and customer service facilitator with a passion for turning data into actionable insights and delivering excellent user experiences. I excel at clear communication, time management, and building rapport with clients in fast-paced environments. With education in health science and certificates in design and marketing, I bring a multidisciplinary eye to problem solving and teamwork. I enjoy mentoring, continuous learning, and collaborating to drive positive outcomes.

Available to hire

I am Ruth Atieno Ochieng, a versatile data associate and customer service facilitator with a passion for turning data into actionable insights and delivering excellent user experiences. I excel at clear communication, time management, and building rapport with clients in fast-paced environments.
With education in health science and certificates in design and marketing, I bring a multidisciplinary eye to problem solving and teamwork. I enjoy mentoring, continuous learning, and collaborating to drive positive outcomes.

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Work Experience

Data Associate at Samasource
November 1, 2022 - March 1, 2025
Obtains client information by answering telephone calls; interviewing clients; verifying information. Determining eligibility by comparing client information to requirements. Establishing policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintaining communication equipment by reporting problems.
Mentor (Volunteer) at Litworld
January 1, 2019 - November 1, 2023
Encouraging the power of reading among young adolescents. Completion of relevant training might be required. A willingness to learn and work as part of a team. A high degree of professionalism and the ability to follow instructions. Respect and diligence. Good time management and reliable transport. A personable manner.
Customer Service Representative at Techno Brain
May 1, 2022 - July 1, 2022
Will be attending to customer queries on phones and offering solutions. Research required information using available resources. Provide customers with product and service information. Identify and escalate priority issues following the established escalation matrix. Follow up on customer calls where necessary.

Education

Degree in Health Science at University of the People
May 1, 2023 - August 1, 2024
Diploma in Interior Design at Alison College
April 1, 2021 - April 1, 2023
Certificate of Computer Packages at Shining Hope for Communities
May 1, 2019 - July 1, 2019
Certificate of Fundamental Marketing at Digital Skills for Africa
July 1, 2019 - July 1, 2019
Employability Skills at Shining Hope for Communities
January 11, 2030 - May 4, 2026
KCSE Certificate at Olympic High School
January 1, 2015 - January 1, 2018
KCPE Certificate at Kicoshep Primary School
January 1, 2007 - January 1, 2014

Qualifications

Certificate of Computer Packages
May 1, 2019 - July 1, 2019
Certificate of Fundamental Marketing
July 1, 2019 - July 1, 2019
Employability Skills
January 11, 2030 - May 4, 2026

Industry Experience

Software & Internet, Education, Professional Services, Healthcare, Other