Hi, I’m Iga, a versatile e-commerce and social media professional passionate about branding, beauty, and creative storytelling. I blend business operations with content creation and visual storytelling to build engaging customer journeys. I thrive on trend-driven brand experiences, and I enjoy collaborating on events and campaigns that connect with people on an authentic level. When I’m not working, I love traveling, photography, and exploring new cultures to fuel my creativity. I bring hands-on experience in end-to-end e-commerce, social media content, and customer experience. I also love the design side: branding and visual storytelling, mood boards, and event planning. I’m excited to connect with brands that value creativity and practical results.

Iga Wilimberg

Hi, I’m Iga, a versatile e-commerce and social media professional passionate about branding, beauty, and creative storytelling. I blend business operations with content creation and visual storytelling to build engaging customer journeys. I thrive on trend-driven brand experiences, and I enjoy collaborating on events and campaigns that connect with people on an authentic level. When I’m not working, I love traveling, photography, and exploring new cultures to fuel my creativity. I bring hands-on experience in end-to-end e-commerce, social media content, and customer experience. I also love the design side: branding and visual storytelling, mood boards, and event planning. I’m excited to connect with brands that value creativity and practical results.

Available to hire

Hi, I’m Iga, a versatile e-commerce and social media professional passionate about branding, beauty, and creative storytelling. I blend business operations with content creation and visual storytelling to build engaging customer journeys. I thrive on trend-driven brand experiences, and I enjoy collaborating on events and campaigns that connect with people on an authentic level. When I’m not working, I love traveling, photography, and exploring new cultures to fuel my creativity.

I bring hands-on experience in end-to-end e-commerce, social media content, and customer experience. I also love the design side: branding and visual storytelling, mood boards, and event planning. I’m excited to connect with brands that value creativity and practical results.

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Experience Level

Language

Polish
Fluent
English
Advanced
German
Intermediate

Work Experience

Founder / E-commerce Manager at K-Skin LAB
January 1, 2024 - Present
Managing end-to-end e-commerce operations; sourcing and importing Korean skincare products; preparing and handling customs documentation; managing logistics; handling customer service and order fulfillment; processing returns and issuing invoices; managing admin and financial documentation; creating and managing social media content; planning and organizing events; developing mood boards and coordinating brand collaborations and sponsorships.
E-commerce Specialist at Vitka.com
January 1, 2021 - December 31, 2023
Providing premium customer support for luxury fashion clients; handling returns, complaints and courier claims; preparing and verifying invoices; supporting international shipments and customs documentation; coordinating with logistics providers and supply chain teams; assisting with order fulfillment and ensuring a high level of customer satisfaction.
Order Processing / E-commerce Specialist at Elanco Solution Center
January 1, 2023 - December 31, 2024
Processing orders in SAP S/4HANA (manual & EDI); resolving IDOC errors and master data issues; managing returns and credit/debit notes; analyzing account discrepancies and payment blocks; coordinating with logistics providers and supply chain teams; supporting invoice generation and distribution; improving internal processes and data accuracy.

Education

Make-up and Fashion School at Make-up and Fashion School
January 1, 2020 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Media & Entertainment, Retail, Software & Internet, Professional Services