Thapelo Stephen Nkgoen

Language

English
Fluent

Work Experience

Digital Content Lead & Social Media Strategist at Lesedi Security Group
February 1, 2026 - Present
Spearhead the digital brand identity for a leading security firm, managing all social media channels and B2B communication strategies. Utilize AI language models to craft high-conversion social media copy and technical scripts. Produce professional-grade video content by integrating InVideo.AI and Steve.AI with premium assets from Envato Elements. Develop and maintain a 2026 content calendar ensuring a consistent 'brand voice' across all digital platforms. Design YouTube banners, promotional reels, and graphics tailored to the security and tactical sectors.
Content Creator & Digital Graphic Designer at MPI (Motion Perfection Industries)
November 1, 2022 - November 1, 2025
Meet with clients to discuss needs and requirements. Develop creative concepts, create digital graphics and illustrations; develop social media graphics and advertising campaigns; create video graphics; collaborate with marketing and sales teams to drive lead generation; produce a video tutorial on MPI products; develop social media campaigns to promote new brands; design online catalogues, brochures, and posters.
Videographer at Cartrack
July 1, 2018 - October 1, 2022
Film high-quality videos on set and on location. Ensure equipment is ready; coordinate shoots; write scripts; edit videos using Adobe Premiere Pro and other editing tools; capture 4K drone footage; shoot high-resolution photos for marketing campaigns; plan, create, and schedule content across YouTube, Instagram, Facebook, LinkedIn, and TikTok; produce visuals using Adobe Creative Suite and Canva; manage content calendars and schedule posts; engage with audiences; track and report on content performance; collaborate with designers and the broader brand team on campaigns and product launches; develop social media strategies for both B2B and B2C; capture and edit photos and videos for social media, events, and campaigns.
Call Center Agent at Mix-TeleMatics
September 1, 2012 - September 1, 2016
Responding to vehicle alarms; assisting clients with positions on their vehicles; logging complaints about unsatisfied customers; scheduling vehicles for daily routes; monitoring movements; calling drivers for unauthorized stoppages, deviations and high-risk area drive; reporting faulty units and ensuring breakdowns are attended and resolved; responding to alarms and updating incidence reports; emailing reports to managers. Promoted to Fleet Control with duties including route scheduling, driver communications, and incident reporting.

Education

Grade 12 at Radikgobethe High School
January 11, 2030 - May 4, 2026
Call Center and Computer Literacy at Sherperd Skills Training
January 11, 2030 - January 1, 2007
Graphic Design Diploma at Jeppe College
June 1, 2009 - June 1, 2011
Fundamentals of digital marketing at Google Skillshop
July 1, 2025 - September 1, 2025
Grade 12 at Radikgobethe High School
January 1, 2004 - January 1, 2004
Call Center and Computer Literacy at Sherperd Skills Training
January 1, 2007 - January 1, 2007
Graphic Design Diploma at Jeppe College
June 1, 2009 - June 1, 2011

Qualifications

Call Center and Computer Literacy
January 11, 2030 - January 1, 2007
Graphic Design Diploma
June 1, 2009 - June 1, 2011
Fundamentals of digital marketing
July 1, 2025 - September 1, 2025

Industry Experience

Media & Entertainment, Software & Internet, Computers & Electronics, Professional Services, Education