Available to hire
Hi, I’m Ravali Deepala, a Senior QA Analyst with nearly 11 years of experience across retail, banking, fintech, and POS-heavy environments. I specialize in building automation frameworks, leading cross-functional teams, and delivering high-quality software on time. I’m passionate about translating business goals into robust test strategies and mentoring teammates to grow in their careers.\n\nI thrive in Agile/Scrum environments, enjoy solving complex quality challenges, and continuously learn new tools like AWS, REST/SOAP APIs, and performance testing to optimize regression cycles and prevent defects in production.
Language
English
Advanced
Work Experience
Senior QA Analyst – Network Transformation at 7-Eleven
May 1, 2024 - PresentEnd-to-end QA owner for a network transformation migrating 8000+ store locations from Juniper to Aruba infrastructure, coordinating cross-functional testing across 5+ teams with zero missed release milestones. Built and maintained a Cucumber/Selenium BDD automation framework in Java, increasing regression test coverage by ~35% and cutting manual regression time from 3 days to under 1 day. Authored and executed test suites across 10+ hardware types—Back-office systems, Chromebox, Mobile Devices, 7Hub, Tabasco self-checkout, and Passport stores—reducing device-related post-release defects by 25%. Designed and ran cross-region AWS S3 validation scripts, verifying XML transaction files across all store types and catching 3 critical data-mapping issues before they reached production. Performed SQL/MongoDB queries on Postbird for real-time store-settings validation, eliminating a recurring class of configuration errors that had caused 2 prior incident escalations. Virtualized hardware de
Lead QA Engineer – Retail & E-Commerce at Express
August 1, 2022 - May 1, 2024Led an 8-member onshore/offshore QA team across 4 concurrent Agile releases, delivering all four on-schedule with a defect escape rate under 2% to production. Held final sign-off authority on every release, enforcing a zero-spill-to-prod standard by driving backlog resolution sessions with Development and Professional Services before each go-live. Built a Selenium Data-Driven/POM automation framework with Jenkins CI/CD integration, reducing regression cycle time by 40% and enabling parallel cross-browser execution on Chrome, Firefox, and IE. Authored and executed 500+ test scenarios across POS registers, Mobile POS, iOS devices (iPhone/iPad), and eCommerce—covering EMV, PED/PIN, scanners, cash drawers, and kiosks. Led UAT on pre-production environments before all 4 releases; zero critical defects were found in UAT that had not already been captured and resolved in system testing.Implemented a POSTMAN-based API regression suite (GET/POST/PUT/DELETE), catching 12 integration-layer defe
Lead QA Engineer – POS & Retail Systems at Signet Jewelers
December 1, 2020 - August 1, 2022Led a 6-member QA team under an Agile village model, ensuring 100% story-point delivery within each sprint with no carry-over for 8 consecutive sprints. Owned end-to-end POS validation across sales, returns, exchanges, trade-ins, warranties, repairs, and 7 payment methods (credit, debit, gift card, lease programs, cash, account cards)—covering GUI and CHUI POS screens. Authored automated Selenium WebDriver scripts in Java for eCommerce regression, integrated with Jenkins to trigger automatically on every new build deployment, reducing manual smoke-test effort by 50%. Conducted in-store hardware testing at 2 retail locations per year, validating network IP configurations, EMV hardware, printers, scanners, and cash drawers under real production conditions. Executed SQL/PL-SQL database validation queries verifying transaction accuracy across backend systems, catching a recurring refund-calculation defect that had gone undetected for 2 prior sprints. Used Jenkins to automate virtual mach
Test Engineer – Banking & Teller Systems at Infosys (Client: Westpac Bank)
August 1, 2015 - August 1, 2020Served as lead member of a 10-person QA team owning end-to-end test execution for Westpac’s Teller application, covering account creation, closures, deposits, withdrawals, payments, currency exchange, and fees across all transaction types. Built the team’s first Selenium automation framework from scratch, enabling repeatable regression execution and reducing manual regression effort by an estimated 45% over 2 release cycles. Created and maintained Traceability Matrix that achieved 100% requirements-to-test-case coverage, with zero untested user stories shipped to UAT across 6 major waterfall releases. Executed SOAP UI and POSTMAN API test suites (GET/POST/PUT/DELETE) validating all request/response XML and JSON contracts for web services, surfacing 8 interface defects before integration milestones. Produced monthly QA metrics and weekly status reports for project stakeholders, enabling data-driven decisions on release readiness and resource allocation. Worked across both Waterfall
Education
MBA, Human Resources at Osmania University, India
January 11, 2030 - May 4, 2026B.Sc., Computer Science at Osmania University, India
January 11, 2030 - May 4, 2026Qualifications
Certified Scrum Master (CSM)
January 11, 2030 - May 4, 2026Industry Experience
Retail, Financial Services, Software & Internet, Professional Services, Media & Entertainment
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