Available to hire
I am a highly reliable and honest person, hardworking with a practical hands-on approach to accomplish different tasks.
Great team worker, adaptive and flexible in coping with the new environment.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Language
Swahili
Fluent
English
Fluent
Work Experience
Customer Care Agent at Airtel Tanzania
January 1, 2025 - October 31, 2025Responded to inquiries from customers; Provided detailed information about Airtel products and services; Handled customer questions or complaints; Addressed and resolved customer inquiries, complaints, and technical issues to ensure customer satisfaction.
HR Trainee at Kibaha District Council, Pwani
December 1, 2025 - April 30, 2026Maintaining, updating, and filing employee records (both digital and physical) and assisting with data entry; Assisting in organizing team-building events, training sessions, and employee engagement initiatives; Assisting with general HR administrative tasks, such as management of office correspondence and answering employee inquiries.
Education
Bachelor of Human Resource Management at Tanzania Institute of Accountancy (TIA)
January 1, 2021 - December 31, 2024Advanced Certificate of Secondary Education (ASCE) at Mbezi High Secondary School
January 1, 2018 - December 31, 2020Certificate of Secondary Education (CSSE) at Matangi ni Islamic Secondary School
January 1, 2014 - December 31, 2017Primary School Leaving Education (PSLE) at Kilungule Primary School
January 11, 2030 - May 5, 2026Qualifications
Industry Experience
Telecommunications, Professional Services, Education, Government
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
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