Joyce Ann Marie Alcedo

Deliver engaging online English lessons using e-learning development tools; maintain student progress records; adapt instructional materials using Adobe Captivate; provide feedback and detailed reporting to guide language development.

Prepare monthly and annual financial reports; manage General Ledger and AP/AR operations; perform reconciliations for inventory and accounts; analyze financial data for feasibility studies; coordinate recruitment and staffing to support growth and ensure smooth administrative transitions.

Managed complex calendars, travel coordination, and meeting logistics for multiple executive leaders to eliminate scheduling conflicts. Maintained CRM systems and project management software to ensure data accuracy and centralized project tracking. Processed order billing and expense reporting with high accuracy to maintain fiscal compliance. Executed detailed research and document management to support marketing coordination and leadership initiatives. Communicated effectively with global clients to streamline departmental workflows and resolve technical issues.