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I’m a product designer who improves conversion, usability, and team efficiency through strong UX/UI systems and interaction design. I’ve driven a 31% conversion uplift for 6M users at Delivery Hero, boosted editorial productivity by 25% at Radiosphere, and built reusable design systems (tokens, governance, and component libraries) that scale across products. I work across enterprise SaaS and mobile, with experience supporting teams and workflows for organizations like NASA and a health ministry, and I bring a practical, user-first approach to complex requirements (including accessibility and compliance). From crafting onboarding and brand assets to leading QA testing and hardware integrations, I enjoy turning ambiguous problems into clear product experiences.…I’m a product designer who improves conversion, usability, and team efficiency through strong UX/UI systems and interaction design. I’ve driven a 31% conversion uplift for 6M users at Delivery Hero, boosted editorial productivity by 25% at Radiosphere, and built reusable design systems (tokens, governance, and component libraries) that scale across products. I work across enterprise SaaS and mobile, with experience supporting teams and workflows for organizations like NASA and a health ministry, and I bring a practical, user-first approach to complex requirements (including accessibility and compliance). From crafting onboarding and brand assets to leading QA testing and hardware integrations, I enjoy turning ambiguous problems into clear product experiences.

Jade Johnson

Product Designer, UX Designer, UI Designer, +3

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I’m a product designer who improves conversion, usability, and team efficiency through strong UX/UI systems and interaction design. I’ve driven a 31% conversion uplift for 6M users at Delivery Hero, boosted editorial productivity by 25% at Radiosphere, and built reusable design systems (tokens, governance, and component libraries) that scale across products. I work across enterprise SaaS and mobile, with experience supporting teams and workflows for organizations like NASA and a health ministry, and I bring a practical, user-first approach to complex requirements (including accessibility and compliance). From crafting onboarding and brand assets to leading QA testing and hardware integrations, I enjoy turning ambiguous problems into clear product experiences.…I’m a product designer who improves conversion, usability, and team efficiency through strong UX/UI systems and interaction design. I’ve driven a 31% conversion uplift for 6M users at Delivery Hero, boosted editorial productivity by 25% at Radiosphere, and built reusable design systems (tokens, governance, and component libraries) that scale across products. I work across enterprise SaaS and mobile, with experience supporting teams and workflows for organizations like NASA and a health ministry, and I bring a practical, user-first approach to complex requirements (including accessibility and compliance). From crafting onboarding and brand assets to leading QA testing and hardware integrations, I enjoy turning ambiguous problems into clear product experiences.

Available to hire

I’m a product designer who improves conversion, usability, and team efficiency through strong UX/UI systems and interaction design. I’ve driven a 31% conversion uplift for 6M users at Delivery Hero, boosted editorial productivity by 25% at Radiosphere, and built reusable design systems (tokens, governance, and component libraries) that scale across products.

I work across enterprise SaaS and mobile, with experience supporting teams and workflows for organizations like NASA and a health ministry, and I bring a practical, user-first approach to complex requirements (including accessibility and compliance). From crafting onboarding and brand assets to leading QA testing and hardware integrations, I enjoy turning ambiguous problems into clear product experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

German

Beginner

Work Experience

Lead Product Designer Consultant at Self-Employed / jadejohns ux

January 20, 2024 - Present

Authored technical tutorials for Attack Magazine (1.5M views). Created brand identity and assets for Tier-1 audio manufacturers: Pioneer, Yamaha, and ProLight+ Sound. Led end-to-end redesigns and architected hyper-personalized AI search and discovery systems with chatbot integrations. Scaled high-performing design teams and Enterprise Design Systems in partnership with Google and InVision to support global mobile web optimization.

Senior Product Designer at Freelance

January 1, 2024 - Present

Designed and delivered end-to-end product experiences across hardware integrations, QA testing, and interactive tutorials. Worked globally in a hybrid setup, supporting innovation and execution for multiple projects.

Senior UX/UI Designer at Radio Sphere

July 1, 2022 - April 1, 2024

Boosted productivity by 40% via scalable media and streaming library design. Enhanced workflow frameworks for 420K monthly users and 250M audio sessions.

Senior Product Designer at Radiosphere

January 1, 2022 - January 1, 2024

Designed media and streaming libraries, including B2B SaaS dashboards and role-based serving tools for 420K users and 250M audio sessions per month, improving editor productivity by 25%. Architected UI and interaction models for AI-assisted legal compliance media metadata. Built brand assets, onboarding, and the design system (components, design tokens, and governance).

UX Design Mentor at CareerFoundry

January 1, 2020 - January 1, 2021

Prepared international students with advanced UX/UI principles to enter the tech industry, providing guidance on UX/UI best practices and learning progression.

Lead UX/UI Designer at Delivery Hero

September 1, 2017 - September 1, 2019

Led end-to-end redesign for Talabat, doubling conversion rate for 6M users. Drove a 31% conversion uplift by arch itecting hyper-personalized AI search and discovery systems and chatbot integrations. Scaled high-performing design teams and Enterprise Design Systems in partnership with Google and InVision to support global mobile web optimization.

Lead UX/UI Product Designer at Delivery Hero

January 1, 2017 - January 1, 2019

Created personalized B2C AI search and discovery experiences that doubled CVR for 6M monthly users. Exceeded growth KPIs with a 31% platform conversion uplift through AI conversational design. Scaled teams, CRO and campaign strategy, and design systems with Google and InVision partners.

Lead UX/UI Designer at Blackrock Web Solutions

January 1, 2017 - May 1, 2017

Automated 400% gain of Health Ministry CRM's 50-point workflow into 10 steps.

Freelance Senior UX/UI Designer at Freelance

January 1, 2016 - January 1, 2017

Supported UX/UI and systems work for clients globally. For NASA, led system architecture and UX strategy for ISS Robotic’s Astrobee; for HopSkip Drive, designed a mobile carpooling architecture used for 400K+ rides per year.

Senior UX/UI Designer (Contract) at Various Clients

January 1, 2016 - December 1, 2016

NASA: Architected mission-critical UX strategy for ISS Robotics AstroBee. HopSkipDrive: Designed end-to-end carpooling architecture for 400K+ annual rides. LunaWork: Led UX/UI for a stealth-health recruitment platform on iOS/Android.

Design Instructor (Contract) at Otis College of Art and Design

September 1, 2012 - July 1, 2013

Empowered 90+ students with industry-focused teaching and portfolio reviews.

Fashion Designer & Design Teacher (Self-Employed) at Various Clients

January 1, 2010 - January 1, 2016

Led instruction and end-to-end production for media event garments.