Language

English
Fluent
Amharic
Advanced

Work Experience

Digital Marketing & Customer Support Specialist at Stargate AI
September 1, 2022 - Present
Managed digital marketing campaigns, CRM, lead generation, customer support, appointment setting, and content creation. Monitored engagement and adjusted strategies to improve conversions. Built and maintained client relationships and supported cross-functional teams.
Marketing Assistant at Visionary Tech Solutions
August 4, 2022 - December 7, 2023
Supported marketing campaigns, CRM utilization, lead generation efforts, and client communications. Conducted follow-ups, scheduled appointments, and tracked interactions to refine outreach and collaboration with sales teams.
Marketing & Client Engagement Specialist at Cloud Bridge Marketing
April 12, 2024 - April 12, 2025
Reach out to new clients to introduce services and generate interest; handle customer complaints; provide timely follow-up to ensure satisfaction. Delivered frontline support via email and live chat, managed CRM-led customer journeys, and scheduled appointments for the sales team.
Marketing Assistant at Royal Real Estate
January 21, 2021 - May 20, 2021
Participated in managing and mentoring marketing teams in a collaborative environment. Assisted in developing and executing digital marketing strategies and conducted follow-ups with new and existing customers to nurture relationships and support sales.
GIS Specialist at Yandex
October 1, 2025 - Present
Experienced Digital Marketing, Customer Support, Sales and GIS Specialist with a strong background in sales, client communication, and campaign management. Proven ability in lead generation, CRM management, and delivering excellent customer service. Adept at building client relationships and driving business growth.
Virtual Assistant, Digital Marketing and Customer Support Specialist at Stargate AI
September 1, 2026 - Present
Virtual assistant focusing on digital marketing and customer support, coordinating campaigns and client communications.
Sales Representative at Blue-Tech
August 1, 2023 - January 1, 2024
Generating new leads through outbound reach, including email, phone, and social media; maintaining an accurate and up-to-date CRM system; contacting existing and new leads to promote agency services.
Marketing Associate at Royal Real Estate
January 1, 2021 - May 1, 2021
Participated in managing and mentoring marketing teams; assisted in developing and executing digital marketing strategies; followed up with new and exciting customers to nurture relationships and support sales.

Education

Bachelor of Public Health at Bethel Medical College
January 1, 2018 - January 1, 2022

Qualifications

HubSpot Marketing Certification
January 11, 2030 - May 5, 2026
Google Ads Certification
January 11, 2030 - May 5, 2026
Meta Ads Certification
January 11, 2030 - May 5, 2026
Bachelor of Public Health
January 11, 2030 - May 5, 2026
HubSpot Marketing Automation Certification
January 11, 2030 - May 5, 2026
Google Ads Certification
January 11, 2030 - May 5, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Real Estate & Construction