I'm a design strategist and researcher with 2+ years across consulting agencies, specializing in service design, journey mapping, and AI experience strategy. I connect user research to measurable business outcomes across products and experiential design, integrating insights into early-stage wireframes and cross-functional collaboration.…

Jericho Jacinto

I'm a design strategist and researcher with 2+ years across consulting agencies, specializing in service design, journey mapping, and AI experience strategy. I connect user research to measurable business outcomes across products and experiential design, integrating insights into early-stage wireframes and cross-functional collaboration.…

Available to hire

I’m a design strategist and researcher with 2+ years across consulting agencies, specializing in service design, journey mapping, and AI experience strategy. I connect user research to measurable business outcomes across products and experiential design, integrating insights into early-stage wireframes and cross-functional collaboration.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Product Designer at August Design Agency PVT LTD
January 1, 2024 - March 31, 2025
Led user research and studies to shape UX strategy and guide UI development. Created hi-fi and lo-fi wireframes, information architecture, and designed content aligned with business goals. Improved efficiency by contributing design solutions that increased project task completion rates by 15% and by implementing a benchmarking system that reduced design iteration time by 20%.
Design Strategist at IIC (INK IN CAPS)
April 1, 2025 - October 31, 2025
Designed multiple creative and strategic pitches, proposing innovative tech-driven solutions. Built experience centers, brand activations, and installations centered on technology and creative content. Developed internal strategies including a cultural onboarding deck and an internal experience center to showcase services. Facilitated AI workshops and led AI development across various software, tools, and company services.
Design Strategist at INK IN CAPS (IIC)
April 1, 2025 - October 1, 2025
Increased pitch conversion by 20% by developing journey maps and experience frameworks for tech-driven brand activations. Reduced AI tool adoption friction across 4 teams by designing and facilitating structured co-design workshops tied to existing service workflows. Designed 6 immersive experience centers by applying service blueprinting and experiential design across multi-touchpoint brand environments. Accelerated new hire integration by 50% by mapping employee journey touch points into a structured cultural onboarding strategy.

Education

Bachelor in Vocational Studies, Product Design at Atlas SkillTech University
January 1, 2020 - January 1, 2024
Dual Award Masters, Interaction Design at Domus Academy
January 1, 2025 - January 1, 2027
Bachelor in Vocational Studies at Atlas SkillTech University
January 1, 2020 - January 1, 2024
Dual Award Masters in Interaction Design at Domus Academy
January 1, 2025 - January 1, 2027

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education

Skills

Experience Level