I'm a results-driven ecommerce manager with 3+ years of hands-on experience building, operating and scaling online stores from scratch. I founded two ecommerce businesses with strong expertise across full ecommerce operations including store setup, performance marketing, supplier sourcing, fulfillment, customer experience, and revenue growth. I manage multiple online stores, scaling campaigns to generate up to €15K monthly revenue and improving conversion rates from 1% to 7% through optimized customer journeys, creatives, and performance marketing strategies. I design high-converting branding assets, product creatives, and end-to-end operational management, handling customer support systems, refunds, returns and post-purchase experiences. Daily operations handle order volumes reaching up to 45 orders per day.

user1654172

I'm a results-driven ecommerce manager with 3+ years of hands-on experience building, operating and scaling online stores from scratch. I founded two ecommerce businesses with strong expertise across full ecommerce operations including store setup, performance marketing, supplier sourcing, fulfillment, customer experience, and revenue growth. I manage multiple online stores, scaling campaigns to generate up to €15K monthly revenue and improving conversion rates from 1% to 7% through optimized customer journeys, creatives, and performance marketing strategies. I design high-converting branding assets, product creatives, and end-to-end operational management, handling customer support systems, refunds, returns and post-purchase experiences. Daily operations handle order volumes reaching up to 45 orders per day.

Available to hire

I’m a results-driven ecommerce manager with 3+ years of hands-on experience building, operating and scaling online stores from scratch. I founded two ecommerce businesses with strong expertise across full ecommerce operations including store setup, performance marketing, supplier sourcing, fulfillment, customer experience, and revenue growth.

I manage multiple online stores, scaling campaigns to generate up to €15K monthly revenue and improving conversion rates from 1% to 7% through optimized customer journeys, creatives, and performance marketing strategies. I design high-converting branding assets, product creatives, and end-to-end operational management, handling customer support systems, refunds, returns and post-purchase experiences. Daily operations handle order volumes reaching up to 45 orders per day.

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Language

Arabic
Advanced
English
Fluent
French
Intermediate
Dutch
Intermediate

Work Experience

Founder & Ecommerce Manager at BAG IMPACT LTD & REKKLE S LLC
March 1, 2023 - December 1, 2024
Founded and managed two ecommerce businesses from zero to full operational launch. Managed revenue-generating campaigns with monthly sales reach in excess of €15K and €12K generated within a high-performing week. Improved conversion rates from 1% to 7% through offer optimization, product positioning, and customer journey improvements. Created and managed paid acquisition campaigns across Meta Ads and TikTok Ads for scalable customer acquisition. Designed high-converting branding assets, product creatives, and ad creatives to improve CTR and ROAS. Handled customer support systems, refunds, returns, and post-purchase customer experience workflows. Oversaw daily operations with order volumes reaching up to 45 orders per day.

Education

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Qualifications

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Industry Experience

Retail, Software & Internet