I am Mugdha Dhumale, a dynamic Software Testing Lead with 10 years of experience delivering across insurance and enterprise domains. I thrive on turning ideas and requirements into clear test scenarios, risk assessments, and quality plans, while mentoring teams to uphold high standards in planning, design, execution, documentation, and reporting. I excel at collaborating with cross-functional teams to enhance product quality and drive successful deliveries. I enjoy bridging gaps by identifying what needs testing, why it matters, and how to validate it effectively. I work well across SDLC and STLC, perform system/integration/regression/smoke/acceptance testing, and adapt to Agile/Scrum, Waterfall, or hybrid methodologies. Proficient with defect tracking and test management tools (JIRA, Azure, RTC), I also have hands-on SQL experience (PostgreSQL, MySQL) and familiarity with Postman, CI/CD concepts, and test data creation. I value clear communication and collaborative problem solving to ensure the product behaves as customers expect.

Mugdha Dhumale

I am Mugdha Dhumale, a dynamic Software Testing Lead with 10 years of experience delivering across insurance and enterprise domains. I thrive on turning ideas and requirements into clear test scenarios, risk assessments, and quality plans, while mentoring teams to uphold high standards in planning, design, execution, documentation, and reporting. I excel at collaborating with cross-functional teams to enhance product quality and drive successful deliveries. I enjoy bridging gaps by identifying what needs testing, why it matters, and how to validate it effectively. I work well across SDLC and STLC, perform system/integration/regression/smoke/acceptance testing, and adapt to Agile/Scrum, Waterfall, or hybrid methodologies. Proficient with defect tracking and test management tools (JIRA, Azure, RTC), I also have hands-on SQL experience (PostgreSQL, MySQL) and familiarity with Postman, CI/CD concepts, and test data creation. I value clear communication and collaborative problem solving to ensure the product behaves as customers expect.

Available to hire

I am Mugdha Dhumale, a dynamic Software Testing Lead with 10 years of experience delivering across insurance and enterprise domains. I thrive on turning ideas and requirements into clear test scenarios, risk assessments, and quality plans, while mentoring teams to uphold high standards in planning, design, execution, documentation, and reporting. I excel at collaborating with cross-functional teams to enhance product quality and drive successful deliveries.

I enjoy bridging gaps by identifying what needs testing, why it matters, and how to validate it effectively. I work well across SDLC and STLC, perform system/integration/regression/smoke/acceptance testing, and adapt to Agile/Scrum, Waterfall, or hybrid methodologies. Proficient with defect tracking and test management tools (JIRA, Azure, RTC), I also have hands-on SQL experience (PostgreSQL, MySQL) and familiarity with Postman, CI/CD concepts, and test data creation. I value clear communication and collaborative problem solving to ensure the product behaves as customers expect.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Project Manager at Coforge UK Ltd
April 1, 2026 - Present
Rejoined post-maternity leave; ongoing PMO responsibilities for NHS digital transformation project including ongoing requirement traceability, stakeholder coordination, and project governance.
Project Manager at Coforge UK Ltd
February 1, 2025 - June 30, 2025
PMO role on NHS digital transformation project replacing legacy systems with an integrated platform to improve performance and experience. Responsibilities included requirement traceability mapping, recruitment support, invoice management, meeting coordination, and finance reporting; onboarding resources and managing complex scheduling; maintaining financial trackers for monthly revenue.
Business Analyst / Associate Manager at Accenture Solutions Pvt Ltd.
January 1, 2020 - July 1, 2024
Design workflows and rule engines for new software developments; capture, analyze, and document requirements; write user stories and acceptance criteria; lead test management activities, including test data preparation, system/integration/regression/User Acceptance testing; collaborate with developers and testers; manage stakeholder communications and changes.
Business Analyst/Business Configurator/Consultant / Associate Manager at Accenture Solutions Pvt Ltd.
January 1, 2020 - July 1, 2024
Capture, analyze, and document business/technical requirements; write user stories and acceptance criteria aligned with roadmaps. Define workflows and rule engines for custom changes; perform gap analysis and provide solutions. Lead test management activities including test case creation, execution, and peer reviews; coordinate with cross-functional teams and support production issue resolution.
Business Analyst / Business Configurator / Consultant / Associate Manager at Accenture Solutions Pvt Ltd.
January 1, 2020 - July 1, 2024
Captured, analyzed, and documented business/technical requirements; wrote user stories and acceptance criteria; performed gap analysis and provided solutions; paired with developers during development and with testers during test design; managed test planning, execution, data creation, and review; used JIRA for sprint stories, test case management, and bugs reporting; handled stakeholder management and supported production issues as needed.
Business Analyst/Business Configurator/Consultant / Associate Manager at Accenture Solutions Pvt Ltd
January 1, 2020 - July 31, 2024
Captured, analyzed, and documented business/technical requirements; wrote user stories and acceptance criteria aligned with roadmaps; defined test plans; performed gap analysis and provisioned solutions; partnered with developers during development and with testers on test case reviews; managed test management activities including creation, execution, and peer review of test cases; extensive use of JIRA for sprint stories and defect reporting; stakeholder and production support liaison; guided onboarding and collaboration across teams.
Test Lead (Manual Testing) / Senior QE Analyst at Accenture Solutions Pvt Ltd.
July 1, 2015 - December 1, 2019
Break down requirements, workflows, and technical designs into well-defined test conditions. Identify gaps, edge cases, and risks early; ensure test coverage reflects product behavior and dependencies. Contribute to test planning, including effort estimation, scope definition, and strategy. Review test scenarios for clarity and relevance; extensively used JIRA for defect tracking; collaborate with development, BA, and project management to resolve issues; planned and coordinated daily activities of 5-6 junior resources.
Lead QE Analyst / Senior Software Engineer at Accenture Solutions Pvt Ltd.
July 1, 2015 - December 1, 2019
Led QA activities for web applications for a US-based Insurance company. Broke down requirements into test conditions, identified gaps and risks early, ensured test coverage mapped to product behavior and dependencies, contributed to test planning, reviewed test scenarios for clarity, extensively used JIRA for defect tracking, and mentored 5-6 junior resources. Coordinated daily activities, training, and upskilling of junior resources.
Senior Software Engineer (Lead QE Analyst) / Test Lead (Manual Testing) at Accenture Solutions Pvt Ltd
July 1, 2015 - December 31, 2019
Led QA for a US-based insurance domain project, translating requirements into test conditions, identifying gaps and risks early, ensuring comprehensive test coverage, contributing to test planning and strategy, reviewing team test scenarios for clarity and completeness, and coordinating with cross-functional teams. Supervised 5-6 junior resources, overseeing training, development, performance, and upskilling efforts.

Education

Bachelor of Engineering (B.E) – Computer Engineering at Thakur College of Engineering & Technology, Mumbai
January 1, 2011 - January 1, 2015
Bachelor of Engineering (B.E) – Computer Engineering at Thakur College of Engineering & Technology, Mumbai University
January 1, 2011 - January 1, 2015
Bachelor of Engineering (B.E) – Computer Engineering at Thakur College of Engineering & Technology, Mumbai University
January 1, 2011 - January 1, 2015

Qualifications

LOMA, Associate, Life Management Institute (ALMI) Certification
January 11, 2030 - May 6, 2026
Foundation level certificate in software testing from ISTQB
January 11, 2030 - May 6, 2026
ALMI - Associate Life Management Institute (LAM) Certification
January 11, 2030 - May 6, 2026
ISTQB Foundation Level - Software Testing
January 11, 2030 - May 6, 2026
LOMA, Associate, Life Management Institute (ALMI) Certified
January 11, 2030 - May 21, 2026
Foundation level certificate in software testing from ISTQB
January 11, 2030 - May 21, 2026

Industry Experience

Financial Services, Professional Services, Healthcare, Software & Internet, Other