I'm Sarah J. Hass, a strategic operations and communications leader with 15+ years in high-growth technology and AI-adjacent organizations. I specialize in driving operational efficiency, shaping internal and external narratives, and acting as a force multiplier for senior leaders.\n\nI translate complex ideas into clear, actionable communication and build AI-enabled workflows to speed production and improve processes. I collaborate across functions to align voice, messaging, and audience positioning across platforms.

Sarah J. Hass

I'm Sarah J. Hass, a strategic operations and communications leader with 15+ years in high-growth technology and AI-adjacent organizations. I specialize in driving operational efficiency, shaping internal and external narratives, and acting as a force multiplier for senior leaders.\n\nI translate complex ideas into clear, actionable communication and build AI-enabled workflows to speed production and improve processes. I collaborate across functions to align voice, messaging, and audience positioning across platforms.

Available to hire

I’m Sarah J. Hass, a strategic operations and communications leader with 15+ years in high-growth technology and AI-adjacent organizations. I specialize in driving operational efficiency, shaping internal and external narratives, and acting as a force multiplier for senior leaders.\n\nI translate complex ideas into clear, actionable communication and build AI-enabled workflows to speed production and improve processes. I collaborate across functions to align voice, messaging, and audience positioning across platforms.

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Experience Level

Intermediate

Language

French
Intermediate

Work Experience

Strategic Content & Communications (Independent) at Independent / Self-employed
April 1, 2023 - Present
Developed high-performing digital content and narrative frameworks for media brands and consumer audiences, translating cultural insights into engaging, shareable formats. Partnered cross-functionally with creative and editorial teams to align voice, messaging, and audience positioning across platforms. Built and leveraged AI-enabled workflows to improve operational efficiency and production speed.
Senior Executive Assistant at Cruise LLC
January 1, 2019 - March 1, 2023
Acted as a strategic partner to senior engineering leadership, optimizing executive time, priorities, and decision-making processes. Advised on organizational planning, cross-functional coordination, and operational execution for high-impact initiatives. Led complex scheduling, prioritization, and communication across technical teams in a fast-scaling environment. Wrote and distilled complex technical concepts into accessible communications for non-technical stakeholders.
Executive Assistant at Partnership on AI
January 1, 2018 - January 1, 2019
Supported the founding Executive Director in launching a global AI organization, coordinating across legal, finance, and recruiting functions. As the first employee, designed and implemented early operational processes, contributing to organizational scale and efficiency. Coordinated cross-functional stakeholder logistics across industry, research, and policy in the AI ecosystem, including Board of Directors meetings and communications.
Head of People Operations & Training at Make School
May 1, 2016 - June 1, 2017
Built and led people operations from the ground up, including recruiting, onboarding, and training programs. Advised leadership on organizational design, team development, and operational processes. Coached new and current managers on employee development, interviewing skills, and team efficiency.
Head of People at Plastiq
October 1, 2014 - April 1, 2016
Led hiring, onboarding, and HR operations, including equity and compensation processes. Managed internal systems and tools to support operational efficiency.
Director of Recruitment at Northwestern Mutual
October 1, 2012 - October 1, 2014
Managed full-cycle recruiting for financial services roles including phone screens, behavioral interviews, coordination of interviews with management team, ensuring compliant offers, and onboarding post-offer. Consistently recognized for meeting up to 120% of goals. Exceeded lead-to-interview ratios by 30%.

Education

BA in Communications at University of Illinois at Urbana-Champaign
January 11, 2030 - May 6, 2026

Qualifications

PHR (Professional in Human Resources)
January 11, 2030 - May 6, 2026
PMP (Project Management Professional)
January 11, 2030 - May 6, 2026

Industry Experience

Software & Internet, Education, Media & Entertainment, Professional Services, Other