Hello! I’m Sadika Urmi, a results-driven professional blending operations, sales support, and web development to help businesses grow. With over two years of experience in customer service and sales assistance, I excel at addressing inquiries with tailored recommendations and turning insights into practical improvements. I also bring hands-on web development and digital marketing know-how to boost online presence and conversions. I’m passionate about streamlining workflows, maintaining accurate data, and building user-friendly interfaces. I combine a customer-centric mindset with strong communication and a willingness to learn new technologies to deliver reliable results in dynamic environments.

Sadika Urmi

Hello! I’m Sadika Urmi, a results-driven professional blending operations, sales support, and web development to help businesses grow. With over two years of experience in customer service and sales assistance, I excel at addressing inquiries with tailored recommendations and turning insights into practical improvements. I also bring hands-on web development and digital marketing know-how to boost online presence and conversions. I’m passionate about streamlining workflows, maintaining accurate data, and building user-friendly interfaces. I combine a customer-centric mindset with strong communication and a willingness to learn new technologies to deliver reliable results in dynamic environments.

Available to hire

Hello! I’m Sadika Urmi, a results-driven professional blending operations, sales support, and web development to help businesses grow. With over two years of experience in customer service and sales assistance, I excel at addressing inquiries with tailored recommendations and turning insights into practical improvements. I also bring hands-on web development and digital marketing know-how to boost online presence and conversions.

I’m passionate about streamlining workflows, maintaining accurate data, and building user-friendly interfaces. I combine a customer-centric mindset with strong communication and a willingness to learn new technologies to deliver reliable results in dynamic environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Bengali
Fluent
English
Fluent

Work Experience

Operations & Sales Assistant at DigiYotta
March 1, 2021 - June 1, 2023
Facilitated customer engagement by addressing product inquiries and providing tailored recommendations. Executed data entry tasks with high accuracy and attention to detail. Boosted sales figures by fostering strong customer relationships and delivering exceptional service. Guided customers in their purchasing decisions through comprehensive knowledge of products and services, including detailed comparisons. Streamlined daily operations to enhance workflow efficiency and support team objectives.

Education

Web Development Certification at Computer Systems Institute
January 11, 2030 - May 6, 2026
Digital Marketing Certification at DigiYotta
January 11, 2030 - May 6, 2026

Qualifications

Web Development Certification
January 11, 2030 - May 6, 2026
Digital Marketing Certification
January 11, 2030 - May 6, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more