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Motivated and customer-focused Customer Service Representative with strong communication and problem-solving skills. Experienced in handling customer inquiries via email and chat, ensuring timely resolution and customer satisfaction. Eager to contribute to a fast-paced BPO environment and deliver high-quality service.…

Elsie Lopez

Content Creator, Social Media Manager, Copywriter, +2

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Motivated and customer-focused Customer Service Representative with strong communication and problem-solving skills. Experienced in handling customer inquiries via email and chat, ensuring timely resolution and customer satisfaction. Eager to contribute to a fast-paced BPO environment and deliver high-quality service.…

Available to hire

Manila, Philippines

Motivated and customer-focused Customer Service Representative with strong communication and problem-solving skills.

Experienced in handling customer inquiries via email and chat, ensuring timely resolution and customer satisfaction. Eager to contribute to a fast-paced BPO environment and deliver high-quality service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Tagalog

Intermediate

Work Experience

Customer Service Representative at Inspiro Promerch Unlimited

November 1, 2022 - February 28, 2023

Handled customer inquiries via phone, email, and chat; resolved issues and ensured customer satisfaction. Documented interactions in the system. Met performance targets and service standards. Assisted customers with product selection and inquiries; processed sales transactions and payments. Maintained clean and organized store displays. Monitored inventory and restocked items. Provided excellent customer service to drive sales.

Sales Clerk at Inspiro Promerch Unlimited

August 1, 2023 - November 30, 2023

Handled customer inquiries via phone, email, and chat; resolved issues and ensured customer satisfaction. Documented interactions in the system. Assisted customers with product selection and inquiries; processed sales transactions and payments.