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Hi, I'm Crystal Rowe, a detail-oriented digital designer with a Certificate in Digital Design from Mountainland Technical College. I specialize in creating engaging visual content for print and digital media, leveraging Adobe Creative Suite to deliver polished designs. With a background in customer support, I bring strong communication and problem-solving skills to deliver user-focused design solutions and collaborate with teams to improve experiences.…Hi, I'm Crystal Rowe, a detail-oriented digital designer with a Certificate in Digital Design from Mountainland Technical College. I specialize in creating engaging visual content for print and digital media, leveraging Adobe Creative Suite to deliver polished designs. With a background in customer support, I bring strong communication and problem-solving skills to deliver user-focused design solutions and collaborate with teams to improve experiences.

Crystal Rowe

Designer, Graphic Designer, Web Designer, +2

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Hi, I'm Crystal Rowe, a detail-oriented digital designer with a Certificate in Digital Design from Mountainland Technical College. I specialize in creating engaging visual content for print and digital media, leveraging Adobe Creative Suite to deliver polished designs. With a background in customer support, I bring strong communication and problem-solving skills to deliver user-focused design solutions and collaborate with teams to improve experiences.…Hi, I'm Crystal Rowe, a detail-oriented digital designer with a Certificate in Digital Design from Mountainland Technical College. I specialize in creating engaging visual content for print and digital media, leveraging Adobe Creative Suite to deliver polished designs. With a background in customer support, I bring strong communication and problem-solving skills to deliver user-focused design solutions and collaborate with teams to improve experiences.

Available to hire

Hi, I’m Crystal Rowe, a detail-oriented digital designer with a Certificate in Digital Design from Mountainland Technical College. I specialize in creating engaging visual content for print and digital media, leveraging Adobe Creative Suite to deliver polished designs.

With a background in customer support, I bring strong communication and problem-solving skills to deliver user-focused design solutions and collaborate with teams to improve experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

FEMA Customer Service Agent at HelpCloud

May 1, 2024 - November 1, 2024

Assisted disaster survivors in navigating the FEMA assistance process. Answered case-related questions and offered empathetic, timely support.

Customer Care Representative at Purple Innovations

June 1, 2023 - January 1, 2024

Handled claims, returns, and replacements via inbound calls. Tracked orders and resolved product-related concerns. Utilized Zendesk, NetSuite, Shopify, and POMS for efficient case management.

Customer Service Representative at ClearSource

March 1, 2018 - July 1, 2019

Coordinated home warranty dispatch tickets and contractor assignments. Processed payments and maintained accurate account documentation.

Customer Service Representative at Sykes Enterprises

February 1, 2017 - February 1, 2018

Supported Capital One credit card customers with account troubleshooting and payment resolution. Delivered efficient service through detailed problem-solving.