Angela Shakya

Manager In Training Support at Fashion House

Managed daily store operations including staff scheduling, opening/closing procedures, and cash handling. Supervised and mentored sales associates to uphold high standards of customer service, visual merchandising, and sales performance. Resolved customer issues professionally to drive satisfaction and repeat business. Assisted in training new employees, fostering a positive and productive team culture.

Corporate Trainer at Canadian Tire Financial Service

Delivered engaging, goal-oriented training on internal systems, financial products, and compliance protocols. Assessed employee performance through evaluations and feedback, tailoring training approaches to support skill development. Maintained detailed training records and provided regular reports on learning progress and outcomes.

Manager In Training at Fashion House

Support daily store operations, including staff scheduling, opening/closing procedures, and cash handling. Supervise and mentor sales associates to ensure high standards of customer service, visual merchandising, and sales performance. Resolve customer issues professionally, driving customer satisfaction and repeat business. Assist in training new employees, fostering a positive and productive team culture.

Food Service Worker at Truffles Fine Foods and Catering

Ensured foods safety and hygiene standards were consistently met, including proper storage, handling, and cleanliness in service areas. Assisted in the setup and breakdown of events spaces, including buffet lines, service stations, and dining areas. Adapted to fast-paced and high-pressure environments while maintaining attention to detail and quality.

Poster Presenter / Volunteer at Kathmandu University

Poster presentation at the National Conference on Contemporary Management and Practices.