Available to hire
I’m Martin Trpeski, a results-driven payments and compliance professional with experience in onboarding, KYC/AML, and risk management across iGaming and fintech environments.
I thrive on turning complex requirements into actionable, compliant solutions and collaborating cross-functionally to deliver smooth customer experiences. I excel at building efficient onboarding processes, ensuring regulatory compliance, and communicating clearly with stakeholders to mitigate risks and drive continuous improvement in payment operations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Macedonian
Fluent
English
Fluent
Serbian
Advanced
Bosnian
Advanced
Croatian
Advanced
Bulgarian
Advanced
Work Experience
Executive & Payments Analyst at FinXP Malta
June 1, 2025 - PresentCoordinate the end-to-end onboarding process for new clients, including IBAN accounts, Card Issuing, SEPA Direct Debit services, Clearing services, innovative payout solutions, and Omnichannel Payment Gateway integrations. Serve as the primary operational point of contact for strategic and high-value client accounts across all payment and account-related services. Collaborate cross-functionally with Sales, Legal, Compliance, and IT to ensure a seamless onboarding experience. Maintain and regularly update client records, monitor activity, support internal reporting, and identify opportunities for continuous process optimization.
Payments Analyst at SuprNation Malta
August 1, 2024 - May 1, 2025Proactively monitoring and reviewing electronic account and transactional data for suspicious activity and possible fraud. Investigated irregular transactions reported by customers or detected internally. Handled deposits and withdrawals across multiple payment sources, liaising with third-party providers to locate missing deposits/withdrawals and addressing customer support inquiries via live chat and tickets. Proposed monthly process improvements to the Operations Manager to optimize back-office workflows and risk controls.
Payment Analyst at Gaming Innovation Group (GIG)
June 1, 2023 - July 31, 2024Oversee timely processing of customer payments in adherence with company policies and SLAs. Conduct initial anti-fraud checks on player accounts, escalate queries to Risk and Fraud team, assess high-value withdrawals to prevent chargebacks and bonus abuse, and maintain daily communication with internal departments to ensure a positive customer experience. Support KYC/AML and onboarding activities as needed.
Payments Analyst at Gaming Innovation Group (GIG), San Ġiljan, Malta
June 1, 2023 - July 1, 2024Oversee the timely processing of customer payments in accordance with company policies and SLAs. Conduct initial anti-fraud checks on player accounts and escalate queries to Risk and Fraud teams. Assess and approve high-value withdrawals to prevent chargebacks, fraud, and bonus abuse. Maintain daily cross-functional communication with internal departments to ensure a positive customer experience and support ad hoc initiatives for Payments optimization.
KYC Processing Agent at Gaming Innovation Group (GIG) San Ġiljan
February 1, 2021 - June 30, 2023End-to-end KYC reviews including due diligence on new clients, reviewing documents, and delivering analytical risk assessments. Engage with players to gather required information and interpret potential compliance risks. Monitor adherence to applicable laws and document all interactions and updates in client accounts; escalate complex cases to AML Support and Fraud Specialists as needed.
KYC Processing Agent at Gaming Innovation Group (GIG), San Ġiljan, Malta
February 1, 2021 - June 1, 2023Performed end-to-end KYC reviews for fourteen online casino brands, conducting due diligence on new clients, reviewing and verifying documentation, and delivering analytical risk assessments. Engaged with players to gather additional information, interpreted potential compliance risks, and maintained continual adherence to applicable laws and internal policies. Escalated complex cases to AML specialists and AML Support Team, documenting actions on customer accounts and ensuring timely resolution. Monitored ongoing client activity and supported the Risk & Fraud teams to safeguard operations and customer experience.
Education
Bachelor of Public Administration at South East European University, Faculty of Public Administration and Political Science
January 1, 2006 - January 1, 2012MQF Level 4 iGaming Academy at iGaming Academy San Ġiljan
February 1, 2019 - September 1, 2020Bachelor of Public Administration at South East European University, Faculty of Public Administration and Political Science, Tetovo, Macedonia
January 1, 2006 - January 1, 2012Qualifications
Driving licence (B)
January 11, 2030 - May 9, 2026MQF Level 4 Award in iGaming
February 1, 2019 - September 1, 2020Driving Licence (B)
January 11, 2030 - June 30, 2026Industry Experience
Gaming, Financial Services, Software & Internet, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Data Analyst
We have the best data analyst experts on Twine. Hire a data analyst in Swieqi today.