Steven Chien
Hi, I'm Steven Chien. I'm an IT professional with over 15 years of experience across Banking, Mortgage, Superannuation/Insurance, and NSW Laws and Courts.
About
Hi, I’m Steven Chien. I’m an IT professional with over 15 years of experience across Banking, Mortgage, Superannuation/Insurance, and NSW Laws and Courts. I specialize in test management, systems analysis, support, and consulting, and I pride myself on collaborating closely with business users, analysts, and developers to deliver high-quality software.
I have led testing teams in both Agile and Waterfall environments, designed and executed tests across the full Software Development Life Cycle, and driven improvements in testing processes. My career spans major NSW government projects and banking platforms, with hands-on skills in test scripting, automation, system integration, and stakeholder engagement.
- 26 years' experience
- Joined May 2026
Industry experience
- Financial Services
- Government
- Professional Services
- Software & Internet
- Education
- Other
Work experience· 16 roles
Mentor team members and support their development in testing competencies and skills. Plan and schedule testing phases for project deliveries in alignment with overarching test plans; provide input to test estimation. Review test conditions and cases for accuracy and efficiency. Track and escalate blockers and other issues impacting testing delivery. Develop detailed test cases / scenarios from UX designs and business requirements using Jira. Operate in an Agile/Scrum environment, scheduling and executing System / SIT testing for delivering and enhancing: New functionality for Consumer and Commercial Division of NCAT in JusticeLink system; Web-based Tribunal Orders system for NCAT; Online Registry website for filing legal proceedings and more.
Mentor team members, supporting their development in testing competencies and skills. Plan and schedule testing phases for project deliveries in alignment with overarching test plans; provide input to test estimation. Review test conditions and cases for accuracy and efficiency. Track blockers and other issues impacting testing delivery. Develop detailed test cases / scenarios from UX designs and business requirements using JIRA. Operate within an Agile/Scrum environment, scheduling and executing System / SIT testing for delivering and enhancing new functionality for the Consumer and Commercial Division of NCAT in the JusticeLink system, the Web-based Tribunal Orders system for NCAT, and the Online Registry site enabling the public to file legal proceedings and access court outcomes. Collaborate with UI designers, developers, and business SMEs to clarify requirements, focusing on testability, consistency, and completeness.
Assisted in test planning, refined test conditions, raised defects, and coordinated AML testing and reporting. Designed batch schedules and coordinated external system interfaces for loan transactions.
Education· 10
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