Nkwocha Precious Chibuzon
Available to hire
Hello, I’m Nkwocha Precious Chibuzon, a Nigerian professional based in Imo State with a strong track record in virtual assistance, administration, and social media management. I excel at coordinating schedules, organizing information, and keeping operations running smoothly for busy teams, whether remotely or on-site.
I’m also adept at market research, content creation and editing, and customer support across email and live chat. I enjoy turning ideas into actionable plans, building engaging social media campaigns, and collaborating with cross-functional teams to drive projects forward.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Administrative Assistant at WCEE Gadgets
November 1, 2024 - PresentManaged Administrative Tasks: Oversaw calendars, scheduled over 100 appointments annually, and handled all correspondence, ensuring efficient workflow for a team of 20. Enhanced Customer Support: Acted as the first point of contact for customer inquiries, achieving a 98% satisfaction rate through prompt and continuous service via phone, email, and chat. Streamlined Order Processing: Assisted with processing over 150 orders monthly, addressed billing inquiries, and resolved customer issues, reducing resolution time by 20%. Maintained Data Integrity: Managed and updated databases with 100% accuracy, safeguarding sensitive information and ensuring compliance with data protection policies.
Social Media Manager at Gadget Company
August 1, 2025 - March 1, 2026Developed and implemented a tailored social media strategy to enhance brand visibility, engagement, and audience growth on X and Instagram. Coordinated with PR and management teams to align content with brand campaigns, public appearances, and events, enhancing the gadget’s public image. Managed and monitored all social media interactions, fostering positive relationships with fans and followers while upholding a consistent brand. Created and curated high-quality, on-brand content, including posts, stories and videos, achieving 40% increase in followers.
CEO at WCEE Gadgets
November 1, 2024 - PresentLed administrative operations and strategic direction; oversaw data management, compliance with data protection policies, and overall organizational workflow.
Education
Virtual Assistance at University of Port Harcourt
August 1, 2024 - October 1, 2024Bachelor of Science in Human Physiology at University of Port Harcourt
January 1, 2020 - December 1, 2024Virtual Assistance at University of Port Harcourt
August 1, 2024 - October 1, 2024Bachelor of Science in Human Physiology at University of Port Harcourt
January 1, 2020 - December 1, 2024Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Education, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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