Hello! I'm Kayleigh Crum, an administrative professional with a passion for coordinating operations, onboarding, and cross-functional collaboration. I bring 3+ years of experience supporting teams in fast-paced environments, handling data management, internal communications, and calendar management with a keen eye for detail and a service-oriented mindset. I'm focused on building reliable processes, maintaining discretion with confidential information, and helping teams thrive through thoughtful, organized support. I enjoy translating complex workflows into clear, actionable steps and collaborating with marketing, retail, and operations to deliver consistent, high-quality results.

Kayleigh Crum

Hello! I'm Kayleigh Crum, an administrative professional with a passion for coordinating operations, onboarding, and cross-functional collaboration. I bring 3+ years of experience supporting teams in fast-paced environments, handling data management, internal communications, and calendar management with a keen eye for detail and a service-oriented mindset. I'm focused on building reliable processes, maintaining discretion with confidential information, and helping teams thrive through thoughtful, organized support. I enjoy translating complex workflows into clear, actionable steps and collaborating with marketing, retail, and operations to deliver consistent, high-quality results.

Available to hire

Hello! I’m Kayleigh Crum, an administrative professional with a passion for coordinating operations, onboarding, and cross-functional collaboration. I bring 3+ years of experience supporting teams in fast-paced environments, handling data management, internal communications, and calendar management with a keen eye for detail and a service-oriented mindset.

I’m focused on building reliable processes, maintaining discretion with confidential information, and helping teams thrive through thoughtful, organized support. I enjoy translating complex workflows into clear, actionable steps and collaborating with marketing, retail, and operations to deliver consistent, high-quality results.

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Language

English
Fluent

Work Experience

Luxury Client Experience Coordinator - Beauty Division at Nordstrom
December 1, 2024 - Present
Coordinate scheduling, appointments, and event logistics while managing frequent changes and competing priorities. Serve as primary contact for internal teams and clients; respond to inquiries with professionalism and discretion. Maintain accurate operational records and support managers with administrative follow-through.
Retail Editor & Digital Community Manager at Glossier
March 1, 2023 - August 1, 2024
Responded to high-volume inquiries via ticketing and internal systems, maintaining 98%+ satisfaction rate. Maintained and updated customer and operational data across internal platforms. Supported onboarding of new hires through training coordination and documentation. Prepared basic performance and engagement reports; collaborated cross-functionally with retail and operations teams.
Executive Administrative Specialist at Allied Benefit Systems
May 1, 2021 - March 1, 2023
Provided administrative support to senior leadership in a corporate environment. Maintained confidential records, documentation, and system data with high accuracy. Supported onboarding and offboarding processes, internal notifications, and reporting schedules. Streamlined documentation workflows, reducing processing time by 25%.
Strategic Communications Specialist at Purdue University
May 1, 2019 - May 1, 2020
Drafted internal and public-facing communications and reports for executive leadership. Assisted with event coordination and cross-department initiatives. Created, organized, and tracked media and communication outputs to ensure timely publication and brand consistency. Collaborated with multiple departments to ensure clear information flow and alignment on priorities.

Education

Bachelor's degree in Mass Communication at Purdue University
January 11, 2030 - January 1, 2020
Certification: Microsoft Office Suite at Purdue University
January 11, 2030 - January 1, 2016

Qualifications

Microsoft Office Suite Certification
January 11, 2030 - January 1, 2016

Industry Experience

Retail, Media & Entertainment, Professional Services