Senior Business Analyst at DIGITALL Nature Bulgaria

Banking/credit portfolio analysis for an AI-supported draft credit portfolio analysis capability. Defined MVP scope, value framing, success metrics, and backlog restructuring to enable how AI can support financial portfolio analysis and stakeholder decision-making in a banking context. Translated business needs into structured requirements and backlog direction to support further validation and delivery.

Senior Business Analyst at Data Solutions Ltd

Banking/loan origination and process transformation. Evaluated existing loan issuing solutions and shaped a loan origination approach targeting 5-minute, risk-based credit decisions with ~80% automation. Structured scope across 60+ stakeholders, three process lines, five phases, multiple banking products and internal/external channels. Translated business goals into epics, user stories, acceptance criteria, and delivery backlog; supported stakeholder alignment across business, risk, operations, and delivery teams and scaled from project to programme.

Senior Business Analyst at Amdaris Group Limited / Insight Enterprise Limited

Product discovery and cross-industry client projects. Shaped early product direction for a digital content recommendation engine using signal-detection and probability-based logic across visual, video, and text content. Supported AI adoption, functional usability, and delivery feasibility assessments across business functions. Air Catering: mapped build-vs-buy/upgrade feasibility by connecting functional divisions, business processes, and user journeys. Oil & Gas: translated safety-critical real-time alerting, leak detection, and explosion probability requirements into contract-ready MVP scope and product backlog. Software Services: structured Business Analysis as a Service by turning manuals/requirements into AI-consumable guidance. Ocean Transportation: structured automation scope and delivery backlog for cargo-to-vessel-to-port notification flows, supporting stakeholder validation and delivery decisions. Supply Chain: defined requirements and data-risk improvements for sustainable r

Senior Business Analyst / Technical Business Analyst at Cargill Inc.

Supply chain/transportation/trading analytics. Gathered requirements and configured CX analytics solutions based on client feedback collection, processing, and reporting needs. Configured automated data importers and standardized customer feedback flows from collection to visualization. Supported stakeholder validation via text analytics, sentiment analytics, reporting setup, and structured data flows. Worked across customer feedback, survey data, and reporting use cases for telecom and enterprise clients including feedback collection/analysis workflows.

Technical Business Analyst at Gem Seek Consulting Ltd

Customer experience analytics / requirements / system configuration. Provided infrastructure and application support across enterprise clients. Supported SLA compliance, service continuity, first-call resolution, and consistent incident documentation. Documented incidents, analyzed recurring issues, and coordinated with technical teams to support operational stability.

Senior Business Analyst at Independent Consultancy (Veneta Baeva)

Outlined MVPs, values, and success metrics for an AI assistant analyzing multi-sourced data to identify opportunities and generate intervention indicators, and target outcomes across five banking institutions to support portfolio delivery; restructured sentiment-based media monitoring backlog to enable timely delivery.