extensive experience across banking, consulting, and large-scale transformation programs. Proven ability to deliver structured testing strategies, lead multi-disciplinary teams, and en-sure high-quality delivery in complex environments. Practical application of AI tools to accelerate test design, improve requirements quality, and enhance SDLC efficiency, including prompt-driven test artifact generation, exploratory test-ing support, and documentation optimization. Trusted advisor to business and IT stakeholders, providing strategic guidance on testing approaches, process improvement, and quality assurance transformation across complex programs. Strong conceptual experience across Agile and traditional methodologies, with deep exper-tise in test strategy, UAT coordination, defect management, and stakeholder reporting. Innovation & AI in Testing • Application of generative AI in SDLC and testing lifecycle optimization • Prompt engineering for test case generation and documentation • AI-assisted exploratory testing and requirement validation • Continuous evaluation of AI tools to enhance QA consulting delivery

Toby Richards

extensive experience across banking, consulting, and large-scale transformation programs. Proven ability to deliver structured testing strategies, lead multi-disciplinary teams, and en-sure high-quality delivery in complex environments. Practical application of AI tools to accelerate test design, improve requirements quality, and enhance SDLC efficiency, including prompt-driven test artifact generation, exploratory test-ing support, and documentation optimization. Trusted advisor to business and IT stakeholders, providing strategic guidance on testing approaches, process improvement, and quality assurance transformation across complex programs. Strong conceptual experience across Agile and traditional methodologies, with deep exper-tise in test strategy, UAT coordination, defect management, and stakeholder reporting. Innovation & AI in Testing • Application of generative AI in SDLC and testing lifecycle optimization • Prompt engineering for test case generation and documentation • AI-assisted exploratory testing and requirement validation • Continuous evaluation of AI tools to enhance QA consulting delivery

Available to hire

extensive experience across banking, consulting, and large-scale transformation programs. Proven ability to deliver structured testing strategies, lead multi-disciplinary teams, and en-sure high-quality delivery in complex environments.

Practical application of AI tools to accelerate test design, improve requirements quality, and enhance SDLC efficiency, including prompt-driven test artifact generation, exploratory test-ing support, and documentation optimization.

Trusted advisor to business and IT stakeholders, providing strategic guidance on testing approaches, process improvement, and quality assurance transformation across complex programs.

Strong conceptual experience across Agile and traditional methodologies, with deep exper-tise in test strategy, UAT coordination, defect management, and stakeholder reporting.

Innovation & AI in Testing
• Application of generative AI in SDLC and testing lifecycle optimization
• Prompt engineering for test case generation and documentation
• AI-assisted exploratory testing and requirement validation
• Continuous evaluation of AI tools to enhance QA consulting delivery

See more

Experience Level

Expert
Expert
Intermediate

Language

English
Fluent
French
Advanced
German
Advanced

Work Experience

UX Tester at Patron Pay
January 1, 2024 - Present
Tested the user interface of a payroll application supporting freelancers and their clients; created test scenarios for a pilot AI-based Business Relationship Management project; ensured product scalability and release control; prepared and executed test cases; used Slack and GitHub.
Test Lead at Zurich / Cembra
March 20, 2018 - Present
Led testing for a 3rd-party compliance solution integrated into Cembra's client payment processes; executed AML tests with the compliance team; ensured reconciliations and balances (Swift) and used KY C - tuning methodologies; defined test strategy and plan for SIT/UAT; coordinated with business and IT leads; mentored junior testers.
Test Specialist at Migros IT
August 20, 2017 - Present
Managed E2E test coordination and execution for Migros IT; used ALM for test management; supported teams and handed over to Atos Romania; prepared test plans and documented results.

Education

BA (Hons) at Brunel University London
January 11, 2030 - January 1, 1993

Qualifications

ISTQB Certified Tester Foundation Level
January 11, 2030 - May 12, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment, Telecommunications