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Hello, I’m David Tony Copeland. I’m a remote-ready professional with 4+ years of experience in telemarketing, online moderation, and inventory management. I’m proficient in Excel for tracking stock levels, analyzing sales call data, and reconciling order discrepancies. I enjoy real-time chat support, data management, and virtual collaboration to help teams stay organized and meet goals. As a volunteer moderator for Men's Mental Health since 2021, I help maintain a supportive online community of 19k members by enforcing guidelines, de-escalating distress, and escalating high-risk cases to clinicians. I also collaborate with licensed facilitators to schedule sessions and document recurring concerns. In past roles, I’ve supported sales and inventory functions across Canada and Colombia, always focusing on clear communication and accurate data to drive decisions.…Hello, I’m David Tony Copeland. I’m a remote-ready professional with 4+ years of experience in telemarketing, online moderation, and inventory management. I’m proficient in Excel for tracking stock levels, analyzing sales call data, and reconciling order discrepancies. I enjoy real-time chat support, data management, and virtual collaboration to help teams stay organized and meet goals. As a volunteer moderator for Men's Mental Health since 2021, I help maintain a supportive online community of 19k members by enforcing guidelines, de-escalating distress, and escalating high-risk cases to clinicians. I also collaborate with licensed facilitators to schedule sessions and document recurring concerns. In past roles, I’ve supported sales and inventory functions across Canada and Colombia, always focusing on clear communication and accurate data to drive decisions.

David Tony Copeland

Content Creator, Social Media Manager, Copywriter, +2

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Hello, I’m David Tony Copeland. I’m a remote-ready professional with 4+ years of experience in telemarketing, online moderation, and inventory management. I’m proficient in Excel for tracking stock levels, analyzing sales call data, and reconciling order discrepancies. I enjoy real-time chat support, data management, and virtual collaboration to help teams stay organized and meet goals. As a volunteer moderator for Men's Mental Health since 2021, I help maintain a supportive online community of 19k members by enforcing guidelines, de-escalating distress, and escalating high-risk cases to clinicians. I also collaborate with licensed facilitators to schedule sessions and document recurring concerns. In past roles, I’ve supported sales and inventory functions across Canada and Colombia, always focusing on clear communication and accurate data to drive decisions.…Hello, I’m David Tony Copeland. I’m a remote-ready professional with 4+ years of experience in telemarketing, online moderation, and inventory management. I’m proficient in Excel for tracking stock levels, analyzing sales call data, and reconciling order discrepancies. I enjoy real-time chat support, data management, and virtual collaboration to help teams stay organized and meet goals. As a volunteer moderator for Men's Mental Health since 2021, I help maintain a supportive online community of 19k members by enforcing guidelines, de-escalating distress, and escalating high-risk cases to clinicians. I also collaborate with licensed facilitators to schedule sessions and document recurring concerns. In past roles, I’ve supported sales and inventory functions across Canada and Colombia, always focusing on clear communication and accurate data to drive decisions.

Available to hire

Hello, I’m David Tony Copeland. I’m a remote-ready professional with 4+ years of experience in telemarketing, online moderation, and inventory management. I’m proficient in Excel for tracking stock levels, analyzing sales call data, and reconciling order discrepancies. I enjoy real-time chat support, data management, and virtual collaboration to help teams stay organized and meet goals.

As a volunteer moderator for Men’s Mental Health since 2021, I help maintain a supportive online community of 19k members by enforcing guidelines, de-escalating distress, and escalating high-risk cases to clinicians. I also collaborate with licensed facilitators to schedule sessions and document recurring concerns. In past roles, I’ve supported sales and inventory functions across Canada and Colombia, always focusing on clear communication and accurate data to drive decisions.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Volunteer Moderator at Men's Mental Health (Volunteer)

January 1, 2021 - Present

Moderated daily discussions in a private mental health support group of 19k members, enforcing community guidelines with empathy, de-escalating distress signals, and escalating high-risk situations to clinical supervisors within strict response timeframes. Collaborated with licensed facilitators to schedule virtual support sessions, document recurring member concerns.

Inventory Specialist at Blasting Services S.A.S.

January 1, 2024 - December 31, 2025

Managed inventory tracking for [number] SKUs using Excel, including real‑time stock level updates, reorder point formulas, and monthly reconciliation between digital records and physical counts. Built automated Excel dashboards with pivot tables and conditional formatting to flag low-stock items, calculate turnover rates, and generate weekly purchasing recommendations. Reconciled physical inventory counts against Excel records on a weekly basis, identifying and correcting data entry errors before they affected purchasing decisions or order fulfillment.

Sales Representative at Natural Purity

June 1, 2021 - November 30, 2023

Conducted outbound calls to prospective customers using a prepared script, qualifying leads based on interest and need before transferring high-potential contacts to senior sales representatives. Maintained detailed call logs in CRM software, documenting outcomes, follow-up tasks, and objection reasons to help the team refine scripts and targeting strategies. Handled inbound callback requests and voicemail returns promptly, building rapport with potential clients while accurately recording updated contact information and preferred call times.