Available to hire
I am a strategic technical communications leader with over 20 years of experience shaping information architecture and high-quality documentation in ISO 9001, ISO 13485, and FDA-regulated environments. I excel at turning complex engineering and regulatory details into clear, accessible content that supports users worldwide.
I optimize content lifecycles to reduce costs and improve compliance and accessibility, including FOIA management and WCAG/508 compliance. I enjoy mentoring teams, collaborating across Product, Engineering, and QA, and delivering measurable improvements in knowledge management and user self-service.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Technical Communications Specialist (Consultant) at Consultant
October 1, 2024 - PresentManaged high-volume FOIA requests, ensuring 100% legal compliance; redacted data across 1,000+ documents within federal deadlines. Audited legacy documentation to meet Section 508 and WCAG standards. Created and maintained technical guides, user manuals, FAQs, and product documentation; supported accessibility and knowledge-management initiatives.
Senior Technical Writing Analyst at Occam Edge Technologies
July 1, 2022 - September 1, 2024Modernized a federal knowledge management platform by designing content assets and job aids; increased user self-service. Translated complex engineering specifications into digestible end-user content for product launches and standardized SharePoint architecture for secure distribution of high-priority deliverables. Conducted stakeholder interviews with engineers, developers, and product managers.
Senior Technical Editor/Writer at Leidos ASC
July 1, 2019 - June 1, 2022Directed editorial workflows and mentored junior staff, accelerating production cycles while maintaining a zero-defect quality standard. Maintained a 1,800-definition online glossary for the United States Antarctic Project (USAP) and refined technical manuscripts to meet NSF standards for clarity and cohesion.
Technical Communications Consultant at Self-Employed
July 1, 2015 - June 1, 2019Developed and audited O&M manuals for military aircraft for Boeing Defense Systems; updated documentation to reflect upgrades. Revised instrumentation references for ICBM test launches. Conducted QA, process improvement, and knowledge-base enhancements for client projects including internal wikis and SOPs.
Senior Technical Editor at Booz Allen Hamilton Engineering Services
July 1, 2012 - June 1, 2015Engineered U.S. Air Force Technical Orders (TOs) using DITA/XML and HTML5 to meet stringent military standards. Updated Illustrated Parts Breakdowns (IPBs) and equipment modification references; developed and maintained internal knowledge bases and publication pipelines.
Owner / Lead Technical Writer at Digital Data Solutions, LLC
January 1, 2006 - June 1, 2012Reduced documentation costs and turnaround time by 30% through a custom production database and tracking system. Authored SDK documentation, API guides, and O&M manuals for Honeywell Aerospace, ICU Medical, and BD Medical; collaborated with SMEs, developers, and QA teams to deliver clear, accessible content.
Senior Laboratory Technical Specialist at Fresenius Medical Care
January 31, 1993 - December 31, 2005Drafted SOPs and TMs for FDA-compliant medical device manufacturing; maintained change-control documents; trained a pre-production QA team for sterile saline IV bag manufacturing; oversaw QA/compliance and equipment management.
Technical Communications Specialist at Self-employed Consultant
October 1, 2024 - PresentEnsured 100% legal compliance for internal corporate communications and Freedom of Information Act (FOIA) requests; managed a high-volume FOIA project involving redaction of sensitive data across 1,000+ documents; audited legacy documentation to meet full Section 508 and WCAG compliance standards.
Education
B.A. in English/Technical Communications at Columbia Pacific University, San Rafael, CA
January 11, 2030 - May 12, 2026Sc. in Biomedical Science at Columbia Pacific University, San Rafael, CA
January 11, 2030 - May 12, 2026Qualifications
Technical Writing Certification
January 3, 2000 - May 31, 2001Industry Experience
Government, Professional Services, Healthcare, Manufacturing, Other, Education
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