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I’m Nnaemeka Aja, a Scrum Master and Project Manager based in Birmingham, UK. I lead creative cross-functional teams (8-12 members) to accelerate delivery and implement Agile practices (Scrum and Kanban), delivering innovative technical solutions and data-driven models for complex business challenges. I’m passionate about guiding stakeholders and teams to achieve measurable outcomes and ensure value is delivered end-to-end, from initiation to execution. I’m a collaborative facilitator and mentor who bridges communication gaps, optimises performance, and drives projects to on-time, high-quality delivery. I partner with product owners and stakeholders to refine roadmaps, define acceptance criteria, and prioritise features that deliver customer value, resulting in improved adoption and operational efficiency.…I’m Nnaemeka Aja, a Scrum Master and Project Manager based in Birmingham, UK. I lead creative cross-functional teams (8-12 members) to accelerate delivery and implement Agile practices (Scrum and Kanban), delivering innovative technical solutions and data-driven models for complex business challenges. I’m passionate about guiding stakeholders and teams to achieve measurable outcomes and ensure value is delivered end-to-end, from initiation to execution. I’m a collaborative facilitator and mentor who bridges communication gaps, optimises performance, and drives projects to on-time, high-quality delivery. I partner with product owners and stakeholders to refine roadmaps, define acceptance criteria, and prioritise features that deliver customer value, resulting in improved adoption and operational efficiency.

Nnaemeka Aja

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I’m Nnaemeka Aja, a Scrum Master and Project Manager based in Birmingham, UK. I lead creative cross-functional teams (8-12 members) to accelerate delivery and implement Agile practices (Scrum and Kanban), delivering innovative technical solutions and data-driven models for complex business challenges. I’m passionate about guiding stakeholders and teams to achieve measurable outcomes and ensure value is delivered end-to-end, from initiation to execution. I’m a collaborative facilitator and mentor who bridges communication gaps, optimises performance, and drives projects to on-time, high-quality delivery. I partner with product owners and stakeholders to refine roadmaps, define acceptance criteria, and prioritise features that deliver customer value, resulting in improved adoption and operational efficiency.…I’m Nnaemeka Aja, a Scrum Master and Project Manager based in Birmingham, UK. I lead creative cross-functional teams (8-12 members) to accelerate delivery and implement Agile practices (Scrum and Kanban), delivering innovative technical solutions and data-driven models for complex business challenges. I’m passionate about guiding stakeholders and teams to achieve measurable outcomes and ensure value is delivered end-to-end, from initiation to execution. I’m a collaborative facilitator and mentor who bridges communication gaps, optimises performance, and drives projects to on-time, high-quality delivery. I partner with product owners and stakeholders to refine roadmaps, define acceptance criteria, and prioritise features that deliver customer value, resulting in improved adoption and operational efficiency.

Available to hire

I’m Nnaemeka Aja, a Scrum Master and Project Manager based in Birmingham, UK. I lead creative cross-functional teams (8-12 members) to accelerate delivery and implement Agile practices (Scrum and Kanban), delivering innovative technical solutions and data-driven models for complex business challenges. I’m passionate about guiding stakeholders and teams to achieve measurable outcomes and ensure value is delivered end-to-end, from initiation to execution.

I’m a collaborative facilitator and mentor who bridges communication gaps, optimises performance, and drives projects to on-time, high-quality delivery. I partner with product owners and stakeholders to refine roadmaps, define acceptance criteria, and prioritise features that deliver customer value, resulting in improved adoption and operational efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Lead Scrum Master/Project Manager at Freelance

January 1, 2024 - Present

Lead Scrum Master/Project Manager for creative cross-functional teams (8-12 members) delivering operational improvement projects across product and commercial functions. Delivered 6 major releases, accelerating time-to-market by ~30% and raising on-time delivery to 92% through release planning. Managed programme budgets up to £250K, negotiated vendor contracts and implemented cost controls that reduced delivery costs by 15%. Implemented Agile tooling and reporting (Jira, Confluence), improving team velocity consistency by 25%. Prioritised customer-focused features using outcome-based roadmaps, resulting in a measurable increase in user adoption and operational efficiency. Managed and delivered creative campaigns.

Project Manager / Scrum Master at DASH DELIVERY

January 1, 2022 - December 31, 2023

Streamlined client onboarding and account maintenance processes to improve experience and reduce time-to-value for new customers. Established Agile governance and best practices to ensure consistent application of Scrum principles across teams. Facilitated daily stand-ups, sprint planning, reviews, and retrospectives to maintain delivery cadence and foster continuous improvement. Partnered with product owners to refine backlog, define acceptance criteria, and prioritise features that deliver customer value. Led retrospectives and drove action plans that improved team predictability and delivery quality.

Customer Service Agent at WOVEN, BRISTOL

January 1, 2021 - December 31, 2022

Handled 50+ customer interactions per day across phone, email, and chat, providing timely resolutions and maintaining high service standards. Resolved customer inquiries within an average of 24 hours, reducing repeat contacts and improving first-contact resolution rates. Collaborated with product and ops teams to identify recurring issues and contributed to process improvements that decreased complaint rates.

Junior Project Manager at SHANEH MUSIC LTD, NIGERIA

January 1, 2018 - December 31, 2020

Developed effective marketing and distribution plans, resulting in successful project releases. Orchestrated coordination of the project team to ensure timely completion of projects. Optimised project and resource budgets through thorough review and analysis. Provided regular updates on project progress to Senior Project Manager, allowing for efficient decision-making.

Project Manager / Lead Scrum Master at Freelance

January 1, 2024 - Present

Lead Scrum Master/Project Manager for creative cross-functional teams (8-12 members), delivering operational improvement projects across product and commercial functions. Drove 6 major releases, accelerating time-to-market by ~30% and achieving 92% on-time delivery. Managed programme budgets up to £250K, negotiated vendor contracts, and implemented cost controls reducing delivery costs by 15%. Implemented Agile tooling (Jira, Confluence) and reporting, improving velocity consistency by 25%. Prioritized customer-focused features with outcome-based roadmaps, boosting user adoption and operational efficiency.

Junior Project Manager at SHANEH MUSIC LTD

January 1, 2018 - December 31, 2020

Developed effective marketing and distribution plans, orchestrated team coordination, and optimised budgets to ensure timely project completion. Provided regular progress updates to Senior Project Manager to enable fast decision-making.