Available to hire
Hi, I’m Krystal Cruz. I’m a reliable and energetic professional with experience leading camps, managing delivery routes, and delivering great customer service across retail and healthcare settings. I thrive in busy environments, coordinate teams, and keep a positive attitude even under pressure.
Currently, I am pursuing a Bachelor’s degree in Communications at the University of Central Florida while completing an Associate Degree in Digital Media at Valencia College. I enjoy blending creativity with practical problem-solving and am excited to contribute to design, media, or content creation projects.
Language
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Camp Leader, Night Counter at Ray's Tae Kwon Do
June 11, 2021 - August 19, 2021Led groups of 6-8 children as part of a summer camp program serving 25+ attendees daily, coordinating field trips and group activities. Assisted with meals during lunch and snack times. Later rotated to the night counter role for classes, marked attendance, and assisted parents with inquiries.
Delivery Driver at DoorDash
March 1, 2021 - May 31, 2021Delivered goods to customers on time, optimized routes using GPS, and maintained clear communication with customers about orders; ensured orders were complete before delivery.
Sales Associate at HomeGoods
September 7, 2021 - January 8, 2022Delivered a highly satisfactory customer experience by engaging customers, maintaining store cleanliness and organization, and adhering to operational standards; cross-trained to support multiple store areas.
Intake Specialist at MedFast Urgent Care
January 12, 2022 - February 19, 2023Greeted patients in person and over the phone, answered questions regarding insurance and services, verified insurance eligibility, collected copays/deductibles, handled faxes, and performed data entry with multitasking.
Sales Associate at Shoe Carnival
March 23, 2023 - June 23, 2023Delivered a positive customer experience, performed cashier duties, and supported store operations; maintained policy adherence and loss prevention standards; cross-trained to support multiple areas as needed.
Brewista + Shift Lead at 7 Brew
May 18, 2023 - August 11, 2024Shift Lead responsible for managing a shift and leading the on-shift crew; proficient in all Brewista responsibilities and providing guidance to maintain values, product, and service in the Manager’s absence.
Brewista at Dutch Bros Coffee
March 1, 2024 - PresentBrewista delivering friendly and energetic customer service while upholding the company mission of loving and serving the community; representing core values in daily interactions.
Education
High School Diploma at Pembroke Pines Charter High School
August 1, 2017 - May 1, 2021Associate Degree at Valencia College
August 1, 2021 - June 1, 2025Bachelor's Degree at University of Central Florida
August 1, 2025 - May 26, 2026Qualifications
Food Handler
January 11, 2030 - May 26, 2026Industry Experience
Retail, Healthcare, Education, Transportation & Logistics, Professional Services
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