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I am a results-driven Senior QA Engineer with 7+ years of end-to-end manual testing experience in Agile/Scrum environments across healthcare, fintech, and enterprise software sectors. I excel at managing 100–500 test cases per sprint, owning full defect lifecycles, and delivering consistent release sign-offs for complex multi-platform applications. I also collaborate closely with automation engineers leveraging Cypress and Jenkins within CI/CD pipelines to bridge manual and automated quality processes. My experience spans regulated industries including healthcare and financial services, and I pride myself on bridging product, engineering, and business stakeholders to ship quality software on time. In every role, I design robust regression suites aligned to user stories and sprint goals, validate API-driven data exchanges, and ensure production readiness before releases. I thrive in cross-functional teams and am committed to delivering high-quality software while continually improving testing strategies and processes.…I am a results-driven Senior QA Engineer with 7+ years of end-to-end manual testing experience in Agile/Scrum environments across healthcare, fintech, and enterprise software sectors. I excel at managing 100–500 test cases per sprint, owning full defect lifecycles, and delivering consistent release sign-offs for complex multi-platform applications. I also collaborate closely with automation engineers leveraging Cypress and Jenkins within CI/CD pipelines to bridge manual and automated quality processes. My experience spans regulated industries including healthcare and financial services, and I pride myself on bridging product, engineering, and business stakeholders to ship quality software on time. In every role, I design robust regression suites aligned to user stories and sprint goals, validate API-driven data exchanges, and ensure production readiness before releases. I thrive in cross-functional teams and am committed to delivering high-quality software while continually improving testing strategies and processes.

Gerald Byers

QA Engineer, Front-End Developer, Developer

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I am a results-driven Senior QA Engineer with 7+ years of end-to-end manual testing experience in Agile/Scrum environments across healthcare, fintech, and enterprise software sectors. I excel at managing 100–500 test cases per sprint, owning full defect lifecycles, and delivering consistent release sign-offs for complex multi-platform applications. I also collaborate closely with automation engineers leveraging Cypress and Jenkins within CI/CD pipelines to bridge manual and automated quality processes. My experience spans regulated industries including healthcare and financial services, and I pride myself on bridging product, engineering, and business stakeholders to ship quality software on time. In every role, I design robust regression suites aligned to user stories and sprint goals, validate API-driven data exchanges, and ensure production readiness before releases. I thrive in cross-functional teams and am committed to delivering high-quality software while continually improving testing strategies and processes.…I am a results-driven Senior QA Engineer with 7+ years of end-to-end manual testing experience in Agile/Scrum environments across healthcare, fintech, and enterprise software sectors. I excel at managing 100–500 test cases per sprint, owning full defect lifecycles, and delivering consistent release sign-offs for complex multi-platform applications. I also collaborate closely with automation engineers leveraging Cypress and Jenkins within CI/CD pipelines to bridge manual and automated quality processes. My experience spans regulated industries including healthcare and financial services, and I pride myself on bridging product, engineering, and business stakeholders to ship quality software on time. In every role, I design robust regression suites aligned to user stories and sprint goals, validate API-driven data exchanges, and ensure production readiness before releases. I thrive in cross-functional teams and am committed to delivering high-quality software while continually improving testing strategies and processes.

Available to hire

I am a results-driven Senior QA Engineer with 7+ years of end-to-end manual testing experience in Agile/Scrum environments across healthcare, fintech, and enterprise software sectors. I excel at managing 100–500 test cases per sprint, owning full defect lifecycles, and delivering consistent release sign-offs for complex multi-platform applications. I also collaborate closely with automation engineers leveraging Cypress and Jenkins within CI/CD pipelines to bridge manual and automated quality processes. My experience spans regulated industries including healthcare and financial services, and I pride myself on bridging product, engineering, and business stakeholders to ship quality software on time.

In every role, I design robust regression suites aligned to user stories and sprint goals, validate API-driven data exchanges, and ensure production readiness before releases. I thrive in cross-functional teams and am committed to delivering high-quality software while continually improving testing strategies and processes.

Skills

Jira

SQL

Experience Level

Jira

Expert

SQL

Expert

Language

English

Fluent

Work Experience

Senior QA Manual Test Engineer at Centene Corporation

February 1, 2022 - May 1, 2026

Managed and executed 100–500 test cases per sprint cycle across multiple Agile teams, maintaining full requirement traceability through RTMs and consistently meeting release deadlines. Owned end-to-end defect lifecycle management in Jira — from discovery through closure — including severity classification and impact analysis, driving measurable reduction in defect escape rates. Designed comprehensive regression suites aligned to user stories and sprint goals, ensuring production readiness and zero critical defects at sign-off across multiple release cycles. Validated API-driven data exchanges and backend system integrations using Postman and SQL, ensuring accurate data transmission and successful ingestion into Adobe Experience Platform. Conducted multi-platform compatibility testing across Android, macOS, and Windows environments, proactively identifying platform-specific defects before production deployment. Collaborated with automation engineers supporting Cypress-based test f

QA Manual Tester at Bank of America (Contract)

May 1, 2019 - October 1, 2021

Executed functional, integration, and regression testing for ATM software, hardware systems, and transaction-processing workflows in a high-stakes fintech environment. Validated credit and debit card transaction processing across Android and iOS environments, confirming accurate system responses, error handling, and end-to-end transaction completion. Simulated real-world edge cases for mobile-integrated ATM systems — including timeout, retry, and error-handling scenarios — preventing customer-facing defects from reaching production. Conducted regression testing on Android and iOS updates to confirm stability of card-processing functionality across software and firmware releases. Created and maintained test scripts, test cases, and defect documentation using HP ALM, ensuring consistent QA standards across the team. Trained and onboarded new QA team members on testing processes, tools, and documentation standards, accelerating ramp-up time for incoming contractors.

UAT Coordinator at Wells Fargo (Contract)

March 1, 2018 - February 1, 2019

Coordinated end-to-end UAT cycles for enterprise web and desktop applications, managing execution tracking, defect reporting, and sign-off readiness across cross-functional business teams. Developed Master Test Plans, test cases, and Requirement Traceability Matrices ensuring complete, auditable coverage of business requirements across complex financial workflows. Served as the central liaison between business stakeholders and development teams, facilitating defect triage meetings to prioritize issues by business impact and drive resolution before production release. Maintained detailed UAT execution logs and status reports, providing stakeholders with real-time visibility into testing progress and release readiness. Conducted pre-implementation smoke and sanity testing on web and desktop platforms to validate environment stability before handing off to business users for UAT execution. Identified and escalated high-severity defects impacting critical financial workflows, preventing pr

QA Software Tester at Novant Health (Contract)

February 1, 2017 - February 1, 2018

Performed functional and regression testing on Epic EHR system workflows, ensuring accurate data flow and system reliability across clinical and administrative modules. Identified and documented both data integrity issues and functional defects during a large-scale patient record migration, preventing inaccurate or incomplete records from entering the live Epic environment. Wrote and optimized manual test cases targeting Epic workflows, ensuring functional accuracy and data integrity in a HIPAA-regulated environment. Validated end-to-end patient data migration, confirming record accuracy, field-level completeness, and compliance with healthcare data integrity standards across source and target systems. Conducted exploratory testing beyond scripted scenarios to uncover edge-case defects in Epic configuration and custom workflow implementations. Collaborated with clinical staff, IT teams, and developers to reproduce, triage, and resolve integration issues, improving test coverage across