Hi, I’m Rachana Reddy, a Quality Engineering professional with about 13 years of experience leading QA for client/server, web, and mobile applications across Telecommunications, Healthcare, Insurance, and Financial services. I enjoy turning complex requirements into test strategies, risk-based plans, and reliable automation, always aligning QA goals with product roadmaps and business priorities. I’m passionate about data quality, CI/CD readiness, and collaborating with product and engineering teams to deliver high-quality software. I’m committed to building scalable test automation, driving measurable improvements in regression velocity, and ensuring data integrity across BI and CRM platforms. I thrive in fast-paced, cross-functional environments and enjoy mentoring teammates to raise QA maturity and test coverage.

Rachana Reddy

Hi, I’m Rachana Reddy, a Quality Engineering professional with about 13 years of experience leading QA for client/server, web, and mobile applications across Telecommunications, Healthcare, Insurance, and Financial services. I enjoy turning complex requirements into test strategies, risk-based plans, and reliable automation, always aligning QA goals with product roadmaps and business priorities. I’m passionate about data quality, CI/CD readiness, and collaborating with product and engineering teams to deliver high-quality software. I’m committed to building scalable test automation, driving measurable improvements in regression velocity, and ensuring data integrity across BI and CRM platforms. I thrive in fast-paced, cross-functional environments and enjoy mentoring teammates to raise QA maturity and test coverage.

Available to hire

Hi, I’m Rachana Reddy, a Quality Engineering professional with about 13 years of experience leading QA for client/server, web, and mobile applications across Telecommunications, Healthcare, Insurance, and Financial services. I enjoy turning complex requirements into test strategies, risk-based plans, and reliable automation, always aligning QA goals with product roadmaps and business priorities. I’m passionate about data quality, CI/CD readiness, and collaborating with product and engineering teams to deliver high-quality software.

I’m committed to building scalable test automation, driving measurable improvements in regression velocity, and ensuring data integrity across BI and CRM platforms. I thrive in fast-paced, cross-functional environments and enjoy mentoring teammates to raise QA maturity and test coverage.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

QA Automation Engineer at ALSAC/St. Jude Children's Hospital
June 1, 2022 - Present
Architected and championed a risk-based testing framework to prioritize critical-path functionality, enabling on-time delivery of major releases with zero production PO issues. Prepared detailed Test Plans and Test Strategies, created test cases in TestRail and TestMo, and led data-quality initiatives with Tableau dashboards. Built an enterprise-level automation suite using Selenium, Copado, Robot Framework, PyCharm, and hybrid frameworks to validate donor-facing web portals, achieving a 50% reduction in regression execution time. Also validated Parquet and structured files on AWS S3 and managed deployments via Cloudbees and Bitbucket.
SDET at Kestra Financial
December 1, 2021 - June 1, 2022
Acted as SDET for the Blue Jays scrum team, defining test scopes and automation roadmaps. Validated data migration from source to target with SQL and Hive verifications; automated and manual trigger pipelines in Azure Data Factory; developed data-driven BDD scenarios using Cucumber and Jest to validate complex financial calculations and reporting. Performed API data validations in Azure Databricks and verified Key Vault configurations. Managed file validation in Azure storage containers, including archive folder logic.
Business Analyst/QA at National Western Life
August 1, 2021 - December 1, 2021
Dual BQA role SME for key projects; prepared BRDs and As-Is vs To-Be process flows. Managed Epics, Features, and User Stories within Azure DevOps. Performed functional testing on MYNWL and ATLAS New Business web applications; conducted database testing against policy transactions and financial reports.
CRM QA Engineer at Farm Credit Bank of Texas
July 1, 2019 - July 1, 2021
CRM QA lead for Microsoft Dynamics 365; led E2E sessions across CRM, CME, and Encompass; performed smoke and integration testing between CRM, CME, and Encompass systems. Used Swagger to analyze application logs and integration errors; validated SOAP and RESTful web services using SoapUI; developed advanced SQL queries and stored procedures for backend validation.
Quality Engineer at Texas Mutual Insurance
October 1, 2016 - July 1, 2019
Tested high-stakes projects including OS Billing, Data Exchange, and PABS Data Warehouse Reporting. Extensively used Silk Central for test planning, execution cycles, and requirement traceability. Implemented regression testing using Selenium (POM and Hybrid frameworks) and VBScript for desktop components; validated Crystal Reports for data accuracy and ETL job integrity; tested Guidewire systems (Policy Center, Billing Center, Claim Center) and generated performance metrics, RTMs, and risk analyses.
Quality Analyst at Alcatel-Lucent (Nokia)
October 1, 2012 - September 1, 2016
Managed customer-facing QA for major accounts including AT&T, CenturyLink, and Telus. Used Home Device Manager (HDM) for E2E testing of firmware upgrades and device logs. Utilized SAM (Service Aware Manager) for network management across converged IP networks. Performed UNIX/Linux checks and mobile testing on iOS/Android; identified web objects with Firebug and Selenium IDE for automation scripts.

Education

Master of Science at University of Central Missouri
January 11, 2030 - May 13, 2026
Bachelor of Engineering at Osmania University, India
January 11, 2030 - May 13, 2026
Master of Science at University of Central Missouri
January 11, 2030 - May 13, 2026
Bachelor of Engineering at Osmania University, India
January 11, 2030 - May 13, 2026

Qualifications

ASTQB (ISTQB) Certification
January 11, 2030 - May 13, 2026
Scrum Fundamentals Certified (SCRUMstudy)
January 11, 2030 - May 13, 2026
ASTQB (ISTQB) Certification
January 11, 2030 - May 13, 2026
Scrum Fundamentals Certified (SCRUMstudy)
January 11, 2030 - May 13, 2026

Industry Experience

Telecommunications, Healthcare, Financial Services, Software & Internet, Professional Services